3,905 Reviews of Maita Toyota - Service Center
Excellent Service Marlon Nonog was my service advisor on two different days in the last two weeks. One visit involved the 30,000 mile Service for my 2015 Prius; the Marlon Nonog was my service advisor on two different days in the last two weeks. One visit involved the 30,000 mile Service for my 2015 Prius; the other was a replacement of four existing tires with four Michelin Defender tires on the" four for three sale". Marlon was at all times professional, courteous, and helpful on both visits. He is a true asset to Maita Toyota. More
Quick & efficient Staff were informative & accurately estimated the amount of time needed for a 30k service. The staff appropriately recommended an extended warranty p Staff were informative & accurately estimated the amount of time needed for a 30k service. The staff appropriately recommended an extended warranty package which saved me money from my routine service cost. More
Unscheduled service My car alarm intermittently kept going off while I was driving. I drove to the dealership/service for help. The alarm did not repeat when they check My car alarm intermittently kept going off while I was driving. I drove to the dealership/service for help. The alarm did not repeat when they checked out what was causing my problem. Lee was very nice and was very considerate of my schedule that day. Although they did not find out what the problem might have been, they seemed to have been very thorough. I was relieved and grateful that they did not charge for this service. More
Excessive Wait Time While the staff was friendly, the wait time seemed excessive (4.5 hours for a tire rotation and having 2 tires repaired). It appeared making an appoin While the staff was friendly, the wait time seemed excessive (4.5 hours for a tire rotation and having 2 tires repaired). It appeared making an appointment was pointless. More
Service I come to Maita mainly because of Val Valadez. He is the most honest, kind young man who takes your concerns to heart, He is awesome, I come to Maita mainly because of Val Valadez. He is the most honest, kind young man who takes your concerns to heart, He is awesome, More
Excellent Service and experience I continue to come back to Maita Toyota for service time after time because every visit lives up to my lofty expectations of a dealer service experien I continue to come back to Maita Toyota for service time after time because every visit lives up to my lofty expectations of a dealer service experience. The service advisor, Val, is extremely knowledgeable, thorough and professional and friendly. He gets the work done right, the first time and by the time he says it will be done. I can't say enough about each person I have come in contact with Maita, they always treat my wife and I like they really value us as customers. More
Radiator repair Excellent facility, plenty of staff to help you. Service advisor was prompt and friendly. Parts desk staff were very helpful. I've been a customer Excellent facility, plenty of staff to help you. Service advisor was prompt and friendly. Parts desk staff were very helpful. I've been a customer of Maita for 40 years and have always been well treated. More
Quick and Easy My service appointment was expected to be 1 1/2 hours took only one hour. Service employees were polite and knowledgeable. And getting a free car was My service appointment was expected to be 1 1/2 hours took only one hour. Service employees were polite and knowledgeable. And getting a free car was with the coupon was a bonus. More
Efficient and helpful The check in and check out process was quick and thorough, and phoning me a heads-up about where they were in diagnosis was refreshing. Brian was help The check in and check out process was quick and thorough, and phoning me a heads-up about where they were in diagnosis was refreshing. Brian was helpful with every question I had, offered good experience. Phone answer-ers could be less brusque. More
Service Feedback The customer service is excellent from the beginning when I made the appointment to the end when I received my car. The car was ready before the estim The customer service is excellent from the beginning when I made the appointment to the end when I received my car. The car was ready before the estimated time. More