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Maita Toyota - Service Center

Sacramento, CA

4.0
3,717 Reviews

3,717 Reviews of Maita Toyota - Service Center

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February 26, 2018

Awesome service every time, all the time. My Venda broke down on Friday. Car in for service on Saturday and received car back that evening. My service advisor Val Valvadez is the best! Thank More

by ROSSVALORIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to recognize Val's efforts in spite of your stressful weekend. We appreciate your comments and hope to see you again under less stressful circumstances. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Best servist ever!! I have been a Maita customer for many years and wouldn't take my cars anywhere else for service. The employees are courteous and very helpful with More

by TFT4600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Maita Toyota's Service and Parts Departments extend their heartfelt thanks for your wonderful testimony. We appreciate the loyalty shown by our long-time customers and will continue to work hard for you at every visit. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Great Service I have been taking my car to Toyota Maita since day 1. I have a 2010 Corolla. I always experience wonderful service. They always address my concerns a More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lowe
Feb 26, 2018 -

Maita Toyota of Sacramento responded

I thank you for taking the time to review Jacob and his peers. And we all thank you for being a long-time valued customer of Maita Toyota. You are the reason that we strive to provide exceptional service time and again. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Excellently professional The staff in the service department are the best. I am anyways grated at a baffled customer and all my concerns and questions are promptly and profe More

by RAULITOGC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Thank you for publicly recognizing Karina and her peers for the awesome job that they do every day for our valued customers. We will continue to give you the excellent service that you've come to expect during your visits. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Oil Leak Repairs Brought my 97 4Runner in for oil leak evaluation. Dealer identified valve cover gasket and others in the area that required repair. Agreed to repairs. More

by Toyota 4 Ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to write a review after all the concerns that kept popping up. We are always trying to look further than the initial concern in order to keep your vehicle in optimal running condition, but it would appear that we missed on a couple of items. Thankfully, Marlon was there for you and showed by example what Maita Toyota is all about. We look forward to your next service visit and promise that you will receive the same exemplary service from Marlon as always. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Excellent service It was nice because Lee was able to do the recall that day too instead of just doing the maintenance .So i don’t have to go back for them to fixed so More

by RSYU77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2018 -

Maita Toyota of Sacramento responded

Lee is always on point to take care of his customers in a single visit whenever possible. Thank you for taking the time to let us all know that Lee has his customers' best interests at heart. Thank you, Mike Latham Service Director Maita Toyota

February 26, 2018

Routine Maintenace Marlin took care of a problem with my car and kept me informed all day. Car service was done well and on time.thank you More

by Swimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon Nonog
Feb 28, 2018 -

Maita Toyota of Sacramento responded

Marlon and Val are two of our long time customer facing employees. Thank you for the awesome review of Marlon's latest interaction with you and know that we will always do our best to keep you informed about your vehicle and the repairs that are in progress. Thank you, Mike Latham Service Director Maita Toyota

February 25, 2018

MAITA consistently provides excellent customer service. We Ttrust MAITA to service TWO Toyota Tundra trucks. They treated us so well with servicing our first truck we bought another truck. Keep up the dili More

by 19ACCORD93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi
Feb 26, 2018 -

Maita Toyota of Sacramento responded

Thank you for trusting Maita Toyota' Service and Parts departments with both of your Tundras. We will continue to serve up the exceptional service that you deserve and have come to experience with us. Thank you, Mike Latham Service Director Maita Toyota

February 24, 2018

Great place to take your vehicle The Toyota employees at Auburn Blvd are very polite, helpful and courteous!! Marlon and Karina helped us with our 2 vehicles in our recent appointment More

by G.P. Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ossome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi, Marlon Nonog
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for being one of our multiple Toyota / multiple visiting customers. You are the reason that all of our employees strive to give exceptional service in every aspect of your ownership ( we see that you called out Ben from sales as well.) Mike Latham Service Director Maita Toyota

February 23, 2018

Toyota Priscilla is very informative in all she knows of service. Professional, knows what she’s talking about, I appreciate people that know what there talk More

by Jackie222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for recognizing Priscilla. She moved up in our department from Service Coordinator (setting reservations) to Express Maintenance Advisor because of her knowledge and ability to put all the pieces of the puzzle together for our customers. Mike Latham Service Director Maita Toyota

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