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Maita Toyota - Service Center

Sacramento, CA

3.9
3,905 Reviews

3,905 Reviews of Maita Toyota - Service Center

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May 01, 2018

Excellent Service Marlon Nonog was my service advisor on two different days in the last two weeks. One visit involved the 30,000 mile Service for my 2015 Prius; the More

by ORVIE1912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
May 01, 2018

Quick & efficient Staff were informative & accurately estimated the amount of time needed for a 30k service. The staff appropriately recommended an extended warranty p More

by JHANSEN1667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
May 01, 2018

Unscheduled service My car alarm intermittently kept going off while I was driving. I drove to the dealership/service for help. The alarm did not repeat when they check More

by HATSIMATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Excessive Wait Time While the staff was friendly, the wait time seemed excessive (4.5 hours for a tire rotation and having 2 tires repaired). It appeared making an appoin More

by kcox
Recommend Dealer
No
Employees Worked With
Priscilla Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for reviewing our service operations. I'd like to investigate the time we took for what appears to be a simple service visit. Would you reach out to me with your invoice number from your service visit at mlatham@maita.net? Thank you, Mike Latham Service Director Maita Toyota

April 30, 2018

Service I come to Maita mainly because of Val Valadez. He is the most honest, kind young man who takes your concerns to heart, He is awesome, More

by fcgiarmona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 30, 2018

Excellent Service and experience I continue to come back to Maita Toyota for service time after time because every visit lives up to my lofty expectations of a dealer service experien More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Radiator repair Excellent facility, plenty of staff to help you. Service advisor was prompt and friendly. Parts desk staff were very helpful. I've been a customer More

by olsonpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
April 30, 2018

Quick and Easy My service appointment was expected to be 1 1/2 hours took only one hour. Service employees were polite and knowledgeable. And getting a free car was More

by LINMCNEILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
April 30, 2018

Efficient and helpful The check in and check out process was quick and thorough, and phoning me a heads-up about where they were in diagnosis was refreshing. Brian was help More

by WWORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
April 30, 2018

Service Feedback The customer service is excellent from the beginning when I made the appointment to the end when I received my car. The car was ready before the estim More

by VONLITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
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