Maita Toyota - Service Center

Nice teamwork , good work, good people who work there. Thank you so much for help, and we schedule already next appointment with Toyota for my wife’s 2018 Camry. We happy to have that car, good MPG, good s Thank you so much for help, and we schedule already next appointment with Toyota for my wife’s 2018 Camry. We happy to have that car, good MPG, good sales person team. We will recommend to our friends. More

Top Notch Customer Service Driven Dealership After a horrible experience at Elk Grove Toyota, it was refreshing that everyone I encountered here was very friendly, helpful, and knowledgeable. The After a horrible experience at Elk Grove Toyota, it was refreshing that everyone I encountered here was very friendly, helpful, and knowledgeable. They were able to diagnose the problem and answer my questions within a few hours even though they had many appointments and were very busy. More

Very good service They did what they said they would and didn't try to sell me anything I didn't need. Unlike the other place I went to before. However, I don't know They did what they said they would and didn't try to sell me anything I didn't need. Unlike the other place I went to before. However, I don't know if they have senior rates since I didn't get it. Some other dealers give senior rates when they service your car. The waiting area is very pleasant and the coffee and cut up donut was good. However, it would be nice if they had healthy snacks also. Such as fruit or crackers. More

Excellent service Absolutely the best service anywhere! Someone is out within a minute of driving in. Service advisor is friendly but very professional and efficient. Absolutely the best service anywhere! Someone is out within a minute of driving in. Service advisor is friendly but very professional and efficient. Work is always done in a timely manner. The waiting area is nice and comfortable with numerous large screen tv’s and even breakfast available. Definitely a five star rating! More

Recall repair Failure by service staff to tell me that they would have to keep my car overnight. Inconvenience because I was not prepared to leave it overnight Failure by service staff to tell me that they would have to keep my car overnight. Inconvenience because I was not prepared to leave it overnight More

Will find another service center Maita used to offer an Express Service (oil change, tire rotation, inspection and car wash) for bout $70. I guess that all went away when you buil Maita used to offer an Express Service (oil change, tire rotation, inspection and car wash) for bout $70. I guess that all went away when you built the Taj Mahal on Auburn Blvd. You're services are too expensive ($40 to replace cabin air filter) and I am not paying for overpriced services so you can enjoy a million flat screen televisions in your waiting area. And I don't need a snack bar / coffee bar in my car dealership. And speaking of waiting...about 10 minutes after we asked your valet for our Camry until it arrived...ridiculous. More

Repairs and general service Brian the service representative did an amazing job sorting out my warranty, making sure I had a rental and keeps me posted with updates on needed rep Brian the service representative did an amazing job sorting out my warranty, making sure I had a rental and keeps me posted with updates on needed repairs and timeline for repairs. More

Tire check Excellent, prompt customer service! The usual Maita experience with well qualified service advisors. I always recommend Maria to friends and colleagu Excellent, prompt customer service! The usual Maita experience with well qualified service advisors. I always recommend Maria to friends and colleagues as they are simply the best! More

Oil Change Waiting over 90 minutes to get an oil change to me is a little too much. They replaced air filters clean out cabin filter and reviewed what was needed Waiting over 90 minutes to get an oil change to me is a little too much. They replaced air filters clean out cabin filter and reviewed what was needed for my old 2008 Highlander. I also asked to give me a car was, which did not happen. The nice thing they have done was set up my new iPhone on my car! All that was a cost of 144 dollars. More

On time and complete Thank you for respecting my time and fixing everything you said you would. From being greeted as I pulled into line to waiting in the comfortable loun Thank you for respecting my time and fixing everything you said you would. From being greeted as I pulled into line to waiting in the comfortable lounge to getting my car back, it was less painful than going to the dentist. Thanks for taking care of me. More