Maita Toyota - Service Center

Was told an exorbitant cost of service ($400+) by Adrian who hadn't checked that I had purchased extended warranty coverage Of to the wrong start who hadn't checked that I had purchased extended warranty coverage Of to the wrong start More

Lee Reloza at Maita Toyota, Auburn location, in Sacramento is a stellar service advisor. This man needs a handsome raise for his customer service skills. He gave me some valuable car tips and was o Sacramento is a stellar service advisor. This man needs a handsome raise for his customer service skills. He gave me some valuable car tips and was overall a wonderful human being with a down to earth personality. He tries to speak Hmong with some of his hmong customer, which is just amazing. I had a smooth and informative interaction with him, and he got my car's oil changed in a reasonable amount of time, despite the dealership being behind on some work. Overall, an excellent experience with Lee Reloza as my service advisor. I highly recommend this man for a promotion or a raise! He deserves it. Also, he is a very honest man, you will love him being your service advisor! Thank you so much Lee Reloza! You are awesome! Keep up your excellent work! I wish you all the best in your career, you deserve it! More

Never again. 3hours for an oil change. With service like that, you will be out of business. Inconsiderate of your customers’s time. You lost me as a customer. 3hours for an oil change. With service like that, you will be out of business. Inconsiderate of your customers’s time. You lost me as a customer. More

Service was done quickly! Got in and out of the dealership in about an hours time. Got in and out of the dealership in about an hours time. More

The actual service and service rep were fine, but I had to wait in line for 45 minutes to check-in car. I had 9:00 am appointment, and was not checked in until 9:45 am. to wait in line for 45 minutes to check-in car. I had 9:00 am appointment, and was not checked in until 9:45 am. More

Thorough and friendly, waited for oil change done in 2 hours, thank you for your service hours, thank you for your service More

He was very clear and transparent when he explained the process. He answers questions and was very knowledgeable. process. He answers questions and was very knowledgeable. More

New system made it a little slow other than that I was very happy with the service. very happy with the service. More

Serves was very good however I wasn’t notified when my vehicle was finished. Not a big issue but it did take longer than expected to service my vehicle. Almost 3 hours. vehicle was finished. Not a big issue but it did take longer than expected to service my vehicle. Almost 3 hours. More

the prices are much higher than average. the same repairs that they were recommending me to get there for $900, I got somewhere else for $350 the same repairs that they were recommending me to get there for $900, I got somewhere else for $350 More