Maita Toyota - Service Center

First service on new Highlander Brought my Highlander in for its first service. Every employee I came across was professional, friendly and helpful. The service was completed under t Brought my Highlander in for its first service. Every employee I came across was professional, friendly and helpful. The service was completed under the time promised! Karina did an excellent job explaining every detail of the service and also took extra time to search for the answer to a question I had about the Bluetooth echo problem. Once they brought my car up she realized it had not been washed, which I requested. She hurried right out and asked if I had an extra few minutes, they would get it done...and she did! 5 star service! More

Superb, as always I've been a customer of Maita Toyota for nearly thirty years. Exceedingly helpful and attentive. Not one bad experience in all that time and they keep I've been a customer of Maita Toyota for nearly thirty years. Exceedingly helpful and attentive. Not one bad experience in all that time and they keep my cars running perfectly. Highly recommend them to all. They're part of the reason I will only ever own a Toyota. Whatever extra cost is involved is off set by the responsible attitudes and follow-up and they always get me out of there as quickly as possible. More

Friendly, informative If the sales department is anything like their service, then I really wish I had purchased from Maita. Toyota owners need only drive up the hill to Au If the sales department is anything like their service, then I really wish I had purchased from Maita. Toyota owners need only drive up the hill to Auburn to find a great disparity in customer service. At Maita, they treat you like you are the only customer - while other dealers oftentimes make it seem like they are somehow doing you a favor for doing their job. The staff at Maita is always happy and willing to answer any questions. There is no doubt that I will continue servicing my Highlander there, and buy from there when the time arises. More

Good Service Disappointing Result The screen on our Toyota Camry audio and navigation system is not working and this kept us from listing and removing the CDs we have in it. The servic The screen on our Toyota Camry audio and navigation system is not working and this kept us from listing and removing the CDs we have in it. The service department spent a lot of time trying to get it to open, but were unsuccessful. They told us the only options were: 1. pay $3,000.00 to have the whole unit replaced 2. live with it as is. 3. by an aftermarket radio from "Best Buy" for ~$300.00 We appreciate the advice and honest answer, but are very disappointed with Toyota for leaving us with this only option especially for a very poor navigation system to start with. More

Great Customer Service Great customer service from checking in and checking out. Clean environment. Staff knows each job. Jon is a good sales person. Thank you Maita Toyota. Great customer service from checking in and checking out. Clean environment. Staff knows each job. Jon is a good sales person. Thank you Maita Toyota. More

Very Good Very nice and professional from the time I drove into Lane 1, and my service was done. Everything explained to me good work. Thank You Maita Toyota Very nice and professional from the time I drove into Lane 1, and my service was done. Everything explained to me good work. Thank You Maita Toyota More

Tire changes Pleasant, efficiently in a timely manner. Friendly, able to get explain the service easily and understandable. Very good experience. Will continue to Pleasant, efficiently in a timely manner. Friendly, able to get explain the service easily and understandable. Very good experience. Will continue to come by for additional service. More

Only minor complaint Only one small complaint. Plastic wrap left on newly installed rear wiper blade. Only discovered when wiper turned on. But service manager Lee w Only one small complaint. Plastic wrap left on newly installed rear wiper blade. Only discovered when wiper turned on. But service manager Lee was helpful with his new tires recommendations. More

Quick service The service was great as usual and I was in and out quickly. I have even paid for the Toyota Care package for another two years service on my car. T The service was great as usual and I was in and out quickly. I have even paid for the Toyota Care package for another two years service on my car. That was recommended by Sofia - the lady who initially sold me my car. More