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Maita Toyota - Service Center

Sacramento, CA

4.0
3,721 Reviews

3,721 Reviews of Maita Toyota - Service Center

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April 25, 2018

Always a good experience I have never been disappointed by my service visits to Maita Toyota. The service reps always explain what is going to happen very thoroughly. The wait More

by PENBROWSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2018

Excellent Service Experience I have gone to Maita for years when I need routine service on my Prius. The experience is always great. They keep me informed and their prices are v More

by DAVESHEAFF
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
April 23, 2018

Service appointment Had a 2:20 service appointment...arrived at 2:15, didn’t get To the service writer till 2:50. Then was all done took them 15 minuets to pull my car up More

by AMPM66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Morris
Apr 28, 2018 -

Maita Toyota of Sacramento responded

We failed! I'm sorry! Would you email me your invoice number that I can make this right for you and help us understand why a Monday afternoon appointment went so wrong? Thank you, Mike Latham Service Director Maita Toyota mlatham@maita.net

April 23, 2018

Three Hour Wait With Appointment Maita Toyota service representative Lee was very good. However, having to wait a little over three hours with a scheduled appointment for a recommend More

by AR_TENNIS
Recommend Dealer
No
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2018 -

Maita Toyota of Sacramento responded

I'm sorry for wasting your time at your last service visit. Would you email me the details regarding the visit that I can look into our failed processes that caused your excessive wait time? Thank you, Mike Latham Service Director Maita Toyota mlatham@maita.net

April 23, 2018

Warm and personal service Service advisor Marlon Nonog could not have been better. Advised me on which repairs were necessary for safety and what to expect in the future. Provi More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
April 23, 2018

Super Service Steve Morris is fast, friendly, and above all very professional. I am extremely pleased with his performance. I will book my next service through hi More

by NESCHOCH55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
April 23, 2018

Customer satisfied Excellent service, customer friendly and informative. I am pleased with the service at Marta that’s why I remain a loyal customer. Thank you, Isabel More

by ichappiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

Service I was there for a service and it was really a busy day for the service department and the waiting time was around 3 hours, my kids were at school and More

by AF_MUJIB26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2018

Excellent service, friendly personnel, reasonable prices We were pleased with the service we received at Maita. The people were friendly and easy to work with. The cost was reasonable for all the work we had More

by DCPIPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
April 22, 2018

Superior service and they go the extra mile We had the pleasure of having our car serviced at Maita Toyota and a gentleman by the name of Eddie helped direct us at the front desk. Service was sp More

by Ckappler05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez
Apr 23, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to leave us a review. Happy to see that we provided a great experience for servicing your vehicle. We always strive to make our customers #1. See you again soon!

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