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Maita Toyota - Service Center

Sacramento, CA

4.0
3,721 Reviews

3,721 Reviews of Maita Toyota - Service Center

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April 30, 2018

Excellent Service and experience I continue to come back to Maita Toyota for service time after time because every visit lives up to my lofty expectations of a dealer service experien More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2018

Radiator repair Excellent facility, plenty of staff to help you. Service advisor was prompt and friendly. Parts desk staff were very helpful. I've been a customer More

by olsonpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
April 30, 2018

Quick and Easy My service appointment was expected to be 1 1/2 hours took only one hour. Service employees were polite and knowledgeable. And getting a free car was More

by LINMCNEILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
April 30, 2018

Service I come to Maita mainly because of Val Valadez. He is the most honest, kind young man who takes your concerns to heart, He is awesome, More

by fcgiarmona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 30, 2018

Efficient and helpful The check in and check out process was quick and thorough, and phoning me a heads-up about where they were in diagnosis was refreshing. Brian was help More

by WWORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
April 30, 2018

Service Feedback The customer service is excellent from the beginning when I made the appointment to the end when I received my car. The car was ready before the estim More

by VONLITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Butcher
April 28, 2018

Jason is always kind and informative. He knows so much about cars and can explain maintenance in detail. He's also realistic about future maintenance and w More

by DOBBS329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2018

Feel very taken advantage of Feel like they always find things wrong.......tell you need service you don’t need and the workmanship is poor quality. As a women I feel they over sa More

by CHICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Sigston
Apr 28, 2018 -

Maita Toyota of Sacramento responded

I apologize for our lack of performance during this service visit that was so grievous to turn a long time loyal customer from our store. Please email the details of your visit to me at mlatham@maita.net that I can correct the issue. Thank you, Mike Latham Service Director Maita Toyota

April 27, 2018

175,000 mile maintenance service Maita consistently emphasizes customer service. Although I was in for a routine oil change and servicing, I also was very concerned about a dashboard More

by Lovemyprius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
April 27, 2018

I Like Maita We have used Maita's Toyota service department for over 25 years with very few problems. Love dealing with Mark Hylton, he is the best! More

by TERESAMATTHEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
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