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Maita Toyota - Service Center

Sacramento, CA

4.0
3,721 Reviews

3,721 Reviews of Maita Toyota - Service Center

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May 02, 2018

Toyota airbag recall repair The most important is that there was no problems. Mark was very profesional. Explained the process and what to expect. Organized my rides, to and from More

by Victoria
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
May 02, 2018

Best Dealershop I have been delighted with Maita Toyota on Auburn. Their care is excellent. They don’t oversell me. They listen to my concerns. Can always get me in. More

by PSANDERSON0719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tami Matlock, Marlon Nonog, Luis Mendez, Brian Butcher
May 02, 2018

service review good service and follow through on issues Val Valades excellent problem solver! Good experience with booking a appt and times available Keep up the go More

by RAINSWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Haddadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018

Excellent Customer service My agent was supportive with my needs , Knowledgeable even on training, location was clean, but wish they had provided bottle water for customers or More

by NNG2519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conner was being train
May 01, 2018

Recall on air bags for passenger side. I was greeted with a smile and let them take my car and handled what they needed to. Call and told me to come pick up my car and that it was good to More

by JOEYKIM916
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I am so sorry I do not remember the names. everyone who helped me were great, all of them.
May 01, 2018

Rear brakes repaired Luis my service advisor was very nice, friendly and easy to talk to. Drop off and pick up was easy. It was ready within 30 minutes it was promised. More

by DDG611
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
May 01, 2018

Unscheduled service My car alarm intermittently kept going off while I was driving. I drove to the dealership/service for help. The alarm did not repeat when they check More

by HATSIMATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018

Excellent Service Marlon Nonog was my service advisor on two different days in the last two weeks. One visit involved the 30,000 mile Service for my 2015 Prius; the More

by ORVIE1912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
May 01, 2018

Quick & efficient Staff were informative & accurately estimated the amount of time needed for a 30k service. The staff appropriately recommended an extended warranty p More

by JHANSEN1667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
April 30, 2018

Excessive Wait Time While the staff was friendly, the wait time seemed excessive (4.5 hours for a tire rotation and having 2 tires repaired). It appeared making an appoin More

by kcox
Recommend Dealer
No
Employees Worked With
Priscilla Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for reviewing our service operations. I'd like to investigate the time we took for what appears to be a simple service visit. Would you reach out to me with your invoice number from your service visit at mlatham@maita.net? Thank you, Mike Latham Service Director Maita Toyota

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