Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,721 Reviews of Maita Toyota - Service Center
Sort by
May 03, 2018
Very Excellent Chstimer Service Excellent customer service. Wonderful people and very accommodating. Sami treat me as a very closed friend, Sami always extends his help every time he Excellent customer service. Wonderful people and very accommodating. Sami treat me as a very closed friend, Sami always extends his help every time he would see me, he made me feel as if I am a very important person. Thank you very much Sami for extending your service above and beyond. More
by JOSEPHRR_ZEPEDA67
Verified CustomerEmployees Worked With
Sami Bolad, Mark Hylton
May 03, 2018
Wonderful customer service Fast, friendly since you arrive till you pick up your car, they provide transportation to go home, my car runs really good now thank you Fast, friendly since you arrive till you pick up your car, they provide transportation to go home, my car runs really good now thank you More
by ANGIECERVANTES99
Employees Worked With
Kurt Schnell
May 02, 2018
Bad Experience I was extremely disappointed with the service I received. I came in to the service center for a free brake check service that they advertise and had s I was extremely disappointed with the service I received. I came in to the service center for a free brake check service that they advertise and had scheduled an appointment. When I came in, they had a specific lane for those with appointments. I waited inside my car for over an hour until someone came to help me. The other lanes that did not have appointments were being helped before me. I then waited another 2 hours inside until someone came up and told me I needed my brakes completely replaced and that I needed to pay 60$ for the labor to find that out. I was extremely mad because I came in wanting only the complimentary brake check and wanted to charge me for extra labor I didn’t consent to. I ended up arguing my way out of the labor charges and went over to Maidas for a second opinion. It turns out my breaks have PLENTY of time left and they were at 6mm when Toyota told me I was at 3 or 4. I will never come here again. Advice - get a second opinion before getting service done here! More
by SHANNON2464
Employees Worked With
Thanh Tran, Timothy Oldridge
May 02, 2018
Caring It is apparent from the moment you arrive. The employees are positive, friendly and informative. They care about their customers, their role at Mait It is apparent from the moment you arrive. The employees are positive, friendly and informative. They care about their customers, their role at Maita and their facility. More
by MIKLAUS
Employees Worked With
i am not good with names
May 02, 2018
Great experience! Brought my 2005 Tacoma in for a recall and Brian took care of me. They even did a complimentary car wash. Overall great experience. I dropped off the Brought my 2005 Tacoma in for a recall and Brian took care of me. They even did a complimentary car wash. Overall great experience. I dropped off the truck and picked up later that day. More
by SAETEURN_MICHAEL
Employees Worked With
Brian Butcher
May 02, 2018
Long-term customer In spite of the long line of cars/customers waiting for service, Maita customer service personnel make you feel like you’re special. They acknowledge In spite of the long line of cars/customers waiting for service, Maita customer service personnel make you feel like you’re special. They acknowledge you, and that matters. Even if it’s only to say hello and that they’ll be with you shortly. I didn’t get the names of the valet staff. They provide superb efficient service as well. More
by MaitaFanSince1996
Employees Worked With
Timothy, Junko Case, Steve Morris
May 02, 2018
Great Brian did a great job with handling my vehicle. I had a major amount of work done, but he made the experience as painless as possible! Brian did a great job with handling my vehicle. I had a major amount of work done, but he made the experience as painless as possible! More
by MT574190
Employees Worked With
Brian Butcher
May 02, 2018
Awesome service and great help received.....they took less time than Folsom Toyota when I tried to get my recall done. Highly recommended to everyone service and great help received.....they took less time than Folsom Toyota when I tried to get my recall done. Highly recommended to everyone More
by XYANG209
May 02, 2018
Very comunicate In my service that you guys did, you guys were helpfull and comunicate about all the work. And very honestly and friendly. Thats why i would come agai In my service that you guys did, you guys were helpfull and comunicate about all the work. And very honestly and friendly. Thats why i would come againg if i need any service More
by ROMANIGNACIO69
Employees Worked With
Brian Butcher
May 02, 2018
Excellent service Oil change and tire rotation was completed in a little over an hour. Did not feel like a long wait. I’m glad I scheduled this service appointment onli Oil change and tire rotation was completed in a little over an hour. Did not feel like a long wait. I’m glad I scheduled this service appointment online. Great job Maita service department! More
by PETERFUNG4
Employees Worked With
Bethany Arntzen-Garcia
