Maita Toyota - Service Center

Great Professional and Honest Service! I recommend Maita over all other Toyota dealers. They’ve always been straight with me, where others have attempted to add on “service” that was not ne I recommend Maita over all other Toyota dealers. They’ve always been straight with me, where others have attempted to add on “service” that was not needed. More

Great service, keeping my truck going for over 107,000 miles Always come here for oil change and tire rotation. I can do it myself but I like to have Toyota techs go over my vehicle to make sure its in top notch Always come here for oil change and tire rotation. I can do it myself but I like to have Toyota techs go over my vehicle to make sure its in top notch condition. Eddie is the man! Gives you what you need and nothing you don't. If an issue does arise, he lets you know if your vehicle is safe to drive or if it will affect any other parts. Never pushy, never tries to sell you on something you don't need. Kept my Tacoma running for 107,000 miles and I'm sure if I stick with Maita it will last 100,000 more! Thanks Eddie! More

Excellent care in every way Great experience. Better than other Toyota dealerships. Jason very helpful and thorough. Fast service, ride to work offered. Coffe shop available. Great experience. Better than other Toyota dealerships. Jason very helpful and thorough. Fast service, ride to work offered. Coffe shop available. Knowledgeable staff. Thanks Maita. More

Outstanding service as always at Maita Toyota service department. Steve Morris has been our service advisor for many years and we appreciate his help and the ser service as always at Maita Toyota service department. Steve Morris has been our service advisor for many years and we appreciate his help and the service department as a whole is very polite and efficient. More

Overwhelmingly good. This was my first time at Maita Toyota and I am very impressed. Much more than I expected. The people were kind and considerate, thoughtful. I was This was my first time at Maita Toyota and I am very impressed. Much more than I expected. The people were kind and considerate, thoughtful. I was treated like I mattered. Great job folks. Keep it up. More

Love my service advisor My visits are usually with the same advisor who takes very good care of my car needs. Thank you very much Eddie. See you again real soon. My visits are usually with the same advisor who takes very good care of my car needs. Thank you very much Eddie. See you again real soon. More

Perfect! Fast, clean, friendly, respectfull, professional work. Maita toyota auburn is the best place to buy new and used cars. My car is in lease and I pay on Fast, clean, friendly, respectfull, professional work. Maita toyota auburn is the best place to buy new and used cars. My car is in lease and I pay only $150 a month to drive amazing new toyota corola. More

Car maintenance Service consultant, Bob Sigston, worked efficiently and promptly. The ac was left on in my car and volume was turned up whencar was returned. Valet se Service consultant, Bob Sigston, worked efficiently and promptly. The ac was left on in my car and volume was turned up whencar was returned. Valet service wasn't confusing to me and seemed a bit unprofessional. More

great pepole The experience was great. they drop me off at my home and then picked me up and returned to the dealer. My car was finished faster then expected. Ever The experience was great. they drop me off at my home and then picked me up and returned to the dealer. My car was finished faster then expected. Every one was very nice. More

Recently - Lack of communication I actually really really like this service center. I live in Elk Grove and still drive 30 minutes to bring my vehicle here due to the normal quality o I actually really really like this service center. I live in Elk Grove and still drive 30 minutes to bring my vehicle here due to the normal quality of service. I dropped the car off on a Friday at 1:30pm for a 4-5 hour repair for brakes and replace the onboard computer. I went home and called at 4pm to find out status and was told it's behind. I explained, I will come pick it up on Saturday... On Saturday, I called and they said the repairs had not started and should be done this afternoon and would be called back when complete. On Saturday at 3pm, I called and said I was never called back, they told me no one is sure what the status is and will call back, never got a call. On Monday morning at 9am, I called to find the status and once again told it's not complete but was promised I was to be called back before 4pm. At 3pm on Monday, they called me and said the car was complete. After I picked up the car, another service personnel told me that the mechanics thought someone already picked up the car and didn't realize no one touched it yet. No one apologized. Not one offered a reason as to why it took so long. When I asked, I appreciated the honesty after 3 days of poor communication, that was the least I expected. It's the only reason I did not rate as 1 star. More