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Maita Toyota - Service Center

Sacramento, CA

4.0
3,721 Reviews

3,721 Reviews of Maita Toyota - Service Center

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May 14, 2018

Bad service First 5,000 service. Didn't vacuum and did not car washed. They told me it is already included when service is being done for any car. More

by TURBOJQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Priscilla Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for taking the time to review our service operations. Unfortunately, we are not equipped to vacuum vehicles during service, but we do have a touchless car wash that we offer with every service. Please reach out to Priscilla Camacho at pcamacho@maitatoyota.com to have this service performed at your convenience. Thank you, Mike Latham Service Director Maita Toyota

May 14, 2018

Quick Multipoint Inspection I went to Maita for a multipoint inspection which was said to take about 1-2 hours but they called me while it was about 45 minutes later! Very quick, More

by MPHAM1397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Emergency Brake repairs My son decided to let his brakes go until there was no more. Steve Morris Helped make the repairs quickly and get our car back so my son could get ba More

by AHOPETY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
May 14, 2018

Appointment for Ordered Parts Installation Going to the service center before appointment time and being vehicle being readied for installation work was fast and efficient. Only thing that wasn More

by ME2TJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck at the Parts Sales counter, Junko Case
May 14, 2018

Oil change, serpentine belt replacement, and idler wheel rep As always great service. Fixed right the first time and on time. Love the Uber shuttle. I wish that the washsing of the car was back. More

by FFMALONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
May 14, 2018

Repair Came in because of a misfiring problem with my Rav4. Service advisor Bob Picchi took care of the problem and kept me informed all day as to what was w More

by WILLIAMDIMOPOULOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Picchi
May 14, 2018

Great service I received great service from Priscilla and she explained everything and was so helpful and offered me coffee and donuts while I waited. Excellent ser More

by Sunshine67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018

Routine Service Done Well 30k service finished timely and well. Informative and courteous service. I love my Toyota and they treated me and it with respect. Waiting area is ple More

by MARK.LOVINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018

Routine maintenance I feel safer driving my car when Toyota has updated routine maintenance. They checked all parameters: tire pressure, tire tread, changed oil, rotate t More

by MSBLOUIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018

Great Service Can’ remember the greeters name, but he was great. Chatted about the day and made my very short wait pleasant. Mr. Sanchez was very pleasant also and More

by BNLSTEPHENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez
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