3,905 Reviews of Maita Toyota - Service Center
First Service of New Vehicle I am impressed with the quality of work for the first servicing of my newly acquired Tacoma Off-Road Extended Cab pick-up truck at your service center I am impressed with the quality of work for the first servicing of my newly acquired Tacoma Off-Road Extended Cab pick-up truck at your service center. Appreciate the friendliness and professionalism of your staff at the Service Center section. Transparancy regarding the actual work done as listed in the paperworks and any recommendations are superb. Thank you! More
service review I called my service specialist, Val Valadez. Scheduled me for the next day, I was able to get my oil changed and the lock mechanism replaced for the I called my service specialist, Val Valadez. Scheduled me for the next day, I was able to get my oil changed and the lock mechanism replaced for the hatch door on my Sequioa. The receving agent and Val are truly a pleasure to work with. Love the uber service to and from work. Thank you Maita Toyota, you have great customer service. More
Good service The service was Honest, quick service. Wish pickup service was available for all service, the way it use to be. That is unfortunate. This is a s The service was Honest, quick service. Wish pickup service was available for all service, the way it use to be. That is unfortunate. This is a stupid survey!! You will not process this UNLESS I write enough words. Who ever came up with that contingency is crazy! -Apparently, you didn’t like the above review. So, here we go again! A waste of time!! ***Marta Toyota is an honest service shop. The story is we have had our many Prius cars serviced for approximately 12 years. We have been treated fairly every time. When we found Lee R. , we knew we could trust the delearship even more so. The service was fine, an oil change. More
Amazingly quick service. As a Service Dept. customer for over 25 years, I have had no complaints. The sales group is another matter. Passed between five different employees As a Service Dept. customer for over 25 years, I have had no complaints. The sales group is another matter. Passed between five different employees and promises of a Macy's gift card & a cash offer for my old vehicle not kept. More
new car service appointment Appointment was at 8:30 and Lee said it would take about 90 minutes. My car was ready to go in about an hour. Lee explained the service items checked. Appointment was at 8:30 and Lee said it would take about 90 minutes. My car was ready to go in about an hour. Lee explained the service items checked. More
Service was excellent We needed routine service for our Camry while on the road from AZ. Maita was able to complete the job on a FRi afternoon so we could continue our jour We needed routine service for our Camry while on the road from AZ. Maita was able to complete the job on a FRi afternoon so we could continue our journey the next day. Thx Maita. Job well done. More
Honesty trustworthy. Marlon is very knowledgeable and very friendly. He follows up and make sure the job is done right at first time. I am a loyal toyota customer all my c Marlon is very knowledgeable and very friendly. He follows up and make sure the job is done right at first time. I am a loyal toyota customer all my car's are Toyota's. More
Battery & AC Service Dead battery in 2010 Prius V. Had AAA here to start car and check battery. Said battery is weak. Making an appointment with Maita Toyota of Sacrame Dead battery in 2010 Prius V. Had AAA here to start car and check battery. Said battery is weak. Making an appointment with Maita Toyota of Sacramento online was a snap. Appointment confirmation emails and a phone call from Maita service Department were appreciated. Service Greeters and Service Team always friendly, knowledgeable and helpful. (I also have a 2006 Scion, also bought new in 2005, so I've been a regular customer of Maita since at least 13 years now.) The mechanics always do a thorough and excellent job of taking care of whatever problems/maintenance needs to be done. This time my aux. battery (~4.5 years old) had to be replaced. My AC system was low on refrigerant and had to be charged w/dye to make sure any leaks that may be in the system can be found later. Oh yes! Maita also now uses Uber for courtesy (no charge to customer) rides home and back to Maita when needed. Very fast pickup & drop off service. Overall, EXCELLENT! (As usual.) More
130,000 mile maintenance visit The service was taken care of in a reasonable amount of time, important for a full time worker like myself who has to keep a schedule and has had a lo The service was taken care of in a reasonable amount of time, important for a full time worker like myself who has to keep a schedule and has had a lot of appointments for other reasons such as medical lately. Bethany very friendly and pleasant. People upbeat and positive, overall not a bad hour and a half for something that needed to get done. Will repeat. More
No Communication They didn't keep me updated on my vehicle. It was 5 days until I heard from someone ar Toyota. I would atleast like to know what's going on, what was They didn't keep me updated on my vehicle. It was 5 days until I heard from someone ar Toyota. I would atleast like to know what's going on, what was found after the diagnostic, and that the vehicle is going to have to stay a while. More