Maita Toyota - Service Center

oil change had appt and you were able to get me out in an hour which was good considering how busy you were. however, you were suppose to put my car through the had appt and you were able to get me out in an hour which was good considering how busy you were. however, you were suppose to put my car through the wash which didn't happen. More

Bryce, very nice Bryce was very helpful and got my car ready early so my son could drop me off before going to work. Was helpful explaining my options for more needed Bryce was very helpful and got my car ready early so my son could drop me off before going to work. Was helpful explaining my options for more needed service in the future. More

Maita needs a quiet room with windows & ventilation Greetings, Folsom Toyota has the BEST service that I've ever experienced. They clearly care about the customer from sales to service. Though, the Greetings, Folsom Toyota has the BEST service that I've ever experienced. They clearly care about the customer from sales to service. Though, their service is a bit slow ( 1.5 hours for an oil change!), they do provide a quiet room, snacks, and shuttle service. All of this is appreciated. Maita is second best. ( This is still a compliment because I've purchased 2 cars from this dealership. ) Yet, you really need to create a large, silent, well-ventilated space for people who wait for their cars. Even a 6-month service that does NOT require an oil change demands an hour of wait time ... odd ... but true. So, please create a quiet room to avoid the suffering of constant, annoying radio/TV chatter. Roseville Toyota is awful. I really don't like that dealership because I feel like they are going consume ME along with everything else they can possibly consume. ( I'm not the only person who feels this way.) They clearly don't care about the person. They just want the money. Thank you for the opportunity to provide feedback! Tamra Perez More

1st 5000 service Did not vacuum inside the car and did not carwash. I have a carwash voucher but told me if the car is being serviced it will automatically wash. But i Did not vacuum inside the car and did not carwash. I have a carwash voucher but told me if the car is being serviced it will automatically wash. But it didn't. More

Excellent experience Excellent customer service from Pirscilla,I will definitely use the service again.I am very happy with my experience at Maita Toyota.Thank you again Excellent customer service from Pirscilla,I will definitely use the service again.I am very happy with my experience at Maita Toyota.Thank you again More

Love it I totally love this place! I’ve been coming to this dealership since I got my car over 3 years ago and every time I come back to do some work on it I I totally love this place! I’ve been coming to this dealership since I got my car over 3 years ago and every time I come back to do some work on it I love it. Great customer service every single time ! More

Waiting to get checked in is excruciating. I take my care to Toyota in Milpitas and it does not take me nearly as long to get checked in even when I don't have an appointment. It is really frus I take my care to Toyota in Milpitas and it does not take me nearly as long to get checked in even when I don't have an appointment. It is really frustrating... More

40,000 mile service Service was excellent. Recommend Steve, service writer. He kept be informed and went to get the paperwork to get me out of there quickly. I recomme Service was excellent. Recommend Steve, service writer. He kept be informed and went to get the paperwork to get me out of there quickly. I recommend calling in for an appointment. It will save you some time. More

Malfunctioning hatchback latch They found no problem, didn’t charge me, and yet when I got home I found the latch had been adjusted so it works more smoothly now. They found no problem, didn’t charge me, and yet when I got home I found the latch had been adjusted so it works more smoothly now. More

Great Service As usually the customer service was excellent, they served with a smile and with enthusiasm and the auto services was great.. keep up the great work. As usually the customer service was excellent, they served with a smile and with enthusiasm and the auto services was great.. keep up the great work. Thanks for the hard work so far. More