Maita Toyota - Service Center

Consistently good experience Everything about this service center is outstanding; The facility, the people, and the location. I wish, however, that they would make decaf coffee av Everything about this service center is outstanding; The facility, the people, and the location. I wish, however, that they would make decaf coffee available to those of us who can absolutely not take caffeine. I sometimes feel like a second class customer when I am told that I can drink water. More

Replace temperature indicator light Service was excellent and done on a timely basis. The service manager Lee Reloza did and outstanding job preparing my SUV for service. Would recommend Service was excellent and done on a timely basis. The service manager Lee Reloza did and outstanding job preparing my SUV for service. Would recommend him to anyone. More

Maita service great; Toyota Corp. questionable This review is more about Toyota Corp than Maita. The Maita Toyota dealership has been wonderful in trying to resolve my issue. Many thanks to the ser This review is more about Toyota Corp than Maita. The Maita Toyota dealership has been wonderful in trying to resolve my issue. Many thanks to the service team and managers who tried to help!! My new 2017 RAV4 had a loud whine noise related to the transmission upon deceleration. Toyota Corp had been consulted on the 2nd service visit for the same whine, presented evidence that other RAV4s had same issue, and online search also revealed evidence of problem. Today was my third service to have the issue resolved. The bottom line is that Toyota Corp. had Maita inform me that the whine falls within normal drive specs (basically, live with it because we don't know what the issue is so can't fix or issue a TSB). This is also a way for Toyota Corp to work around the CA lemon laws. Now, I have permanent buyer's remorse and my loyalty to Toyota is no longer. More

Repair issue taken care of I had an issue with my truck where I kept hearing a whistling sound every time I hit a bump, no matter the speed. I took my truck in to have them take I had an issue with my truck where I kept hearing a whistling sound every time I hit a bump, no matter the speed. I took my truck in to have them take a look at it. When they couldn't figure out what it was, I did a test drive with a technician to show them what the noise was. Marlon was extremely helpful and made sure my repair issue was resolved. Marlon helped me all three days that I had to come in for this repair. I really appreciate his help. More

Service dept is A++ They really care about the service and are professional in every way,So far,they will keep in touch with you until whatever the problem is fixed,Will They really care about the service and are professional in every way,So far,they will keep in touch with you until whatever the problem is fixed,Will recommend their service dept to whomever needs to get there car fixed More

Excellent Customer Service My service advisor Marlon gave me the best customer service I have ever received at a car service department. He made me confident in my decision to w My service advisor Marlon gave me the best customer service I have ever received at a car service department. He made me confident in my decision to work with Maita Toyota. I took in my car for a oil consumption problem that's covered by Toyota warranty. But after tearing down the computer when it failed the test, he found that there were other maintenance required for the car. So he advised me the best way to do so in order to save as much money as I can and still get my car repaired (through buying my own parts and getting it installed since the labor would already be covered. Most of all, he regularly made contact with me to let me know the progress done on the car. I highly recommend requesting him to be your service advisor for all your major repairs. More

Happy with Maita 6 years running! Been bringing my ‘08 RAV4 to Maita Sacramento for six years now and have no complaints. In fact, technicians have saved me money by pointing out repla Been bringing my ‘08 RAV4 to Maita Sacramento for six years now and have no complaints. In fact, technicians have saved me money by pointing out replacement parts were still under warranty. Case in point, my most recent visit I came in for scheduled maintenance as I do each 5K miles, and was informed that my battery had a bad cell. The tech told me I had 5 days left on the warranty and replaced it with a new one at no cost. Awesome catch, Maita! More

Professional, friendly service. Nice clean facility. I appreciate the free coffee, but I prefer fresh decaf.and a muffin would be nice. Work was done professionally and everyone was Nice clean facility. I appreciate the free coffee, but I prefer fresh decaf.and a muffin would be nice. Work was done professionally and everyone was courteous. More

Was great Nice people with great service, Easy to contact and make appointments and you can make a New Car’s tour. Guys are helping to get more knowledge of dif Nice people with great service, Easy to contact and make appointments and you can make a New Car’s tour. Guys are helping to get more knowledge of different Toyota brands. More