Maita Toyota - Service Center

Great Customer Service I have used this Toyota dealer for service since I moved to California. I have never had any issues or complaints. This last service was the only time I have used this Toyota dealer for service since I moved to California. I have never had any issues or complaints. This last service was the only time I experienced long wait times for an service advisor to complete the check in process, but usually they are fully staffed and get you in and out in record time. This last time was a Saturday, prime time, so I give it a pass. I usually book service during the week when it's not expected to be busy. My service advisor Kevin was empathic and friendly. Great service guys! More

Great Brian Butcher is always pleasant and ready to help in a friendly but very professional way,a good asset to the company,I had dealt with someone befor Brian Butcher is always pleasant and ready to help in a friendly but very professional way,a good asset to the company,I had dealt with someone before when Brian was on his day off,not the same experience to say the least,I hope all the others are like him,great dealership. More

Excellent Very friendly staff, knows how to answer all my questions, ready to help with everything, just love it to go there. One more thing, I forgot to ask to Very friendly staff, knows how to answer all my questions, ready to help with everything, just love it to go there. One more thing, I forgot to ask to wash the car 🚗 and they didn’t offer either. More

Service Work Each time I have had to have service on my Toyota, the technicians are always very pleasant and helpful in explaining the extent of the service, the t Each time I have had to have service on my Toyota, the technicians are always very pleasant and helpful in explaining the extent of the service, the time involved and the actual work completed. I am always pleased with the fine service. More

Excellent The waiting area was very comfortable equipped with televisions free coffee and some light snacks. Repair was explained and completed in the amount of The waiting area was very comfortable equipped with televisions free coffee and some light snacks. Repair was explained and completed in the amount of time promised. More

Thank you for the wonderful service The service was excellent. It was also on time, and the waiting area was so comfortable. Everything was explained to me well and I was given a rental The service was excellent. It was also on time, and the waiting area was so comfortable. Everything was explained to me well and I was given a rental car so my time was not wasted. Thank you More

continue to receive great service never had a problem....service advisors always explain what needs to be done. Work is done in a timely manner. Courtesy shuttle greatly appreciated. T never had a problem....service advisors always explain what needs to be done. Work is done in a timely manner. Courtesy shuttle greatly appreciated. Thanks! More

Service review This is Penny's car not Beverly's I tell you that every time I bring it to be fixed or serviced. Why do you continue to address these surveys and a This is Penny's car not Beverly's I tell you that every time I bring it to be fixed or serviced. Why do you continue to address these surveys and all communication to Beverly? More

Service Expertise Bob Picchi is a consumate professional. He places a high value on communication and solutions. Need I say more? In fact, everyone in the sevice depa Bob Picchi is a consumate professional. He places a high value on communication and solutions. Need I say more? In fact, everyone in the sevice department has been extraordinarily helpful. More

Scheduled maintenance, oil change, tire rotation This was a routine maintenance service. What could go wrong? I washed my Sienna van prior to bringing it in for servicing. It appeared that the mech This was a routine maintenance service. What could go wrong? I washed my Sienna van prior to bringing it in for servicing. It appeared that the mechanics may have tested the windshield jets during service because, upon completion and delivery of the vehicle, the windshield was filthy. It was plainly evident that the windshield needed cleaning and the service staff clearly ignored the fact. This is a minor complaint but, no customer’s car should be dirtier AFTER servicing. This was an avoidable mistake. More