3,727 Reviews of Maita Toyota - Service Center
Fast even when unexpected My service light came on. I was near dealership that morning and popped in to question the light and got in the service mix and only waited an hour be My service light came on. I was near dealership that morning and popped in to question the light and got in the service mix and only waited an hour before it was done. Non scheduled. Thanks More
Great service! I was treated with warmth and friendliness! They figured out which tire was losing air and why. They sanded my rim and sealed it at no charge and had I was treated with warmth and friendliness! They figured out which tire was losing air and why. They sanded my rim and sealed it at no charge and had me on my way! More
scheduled service First scheduled Toyota Care. Quick Service but I wish they would have cleaned the car like Folsom Lake always did. I asked if They had a Windshield cl First scheduled Toyota Care. Quick Service but I wish they would have cleaned the car like Folsom Lake always did. I asked if They had a Windshield cleaning service but they did not. More
I enjoyed bring the car in for maintenance The maintenance was done fast and the ticket writer was very knowledgeable and I enjoyed talking with him. Asked him questions on the car and he knew The maintenance was done fast and the ticket writer was very knowledgeable and I enjoyed talking with him. Asked him questions on the car and he knew about the car very well. More
Need General Repair for a XB Scion The service gentleman who helped me was very good, very knowledge and listened to what i needed and how much money I had. He made some very good sugg The service gentleman who helped me was very good, very knowledge and listened to what i needed and how much money I had. He made some very good suggestions that would help my vehicle run longer - helped me with some air filters and told me the wait time would not be long, and it was not. The cashier was also very helpful and friendly as was the parts guy. All were very nice, kind, courteous and efficient. More
Recommend Great customer service. Went beyond. Usual and customary. Very knowledgeable and experienced. appreciated feedback on recall information. Will keep Great customer service. Went beyond. Usual and customary. Very knowledgeable and experienced. appreciated feedback on recall information. Will keep servicing at Maita. Thank you. Marie More
Overall good experience with 2 exceptions I brought our 2017 Sienna in for it's first (6 month/2500mile)ToyotaCare checkup, which is just a tire rotation and fluids inspection. This place is a I brought our 2017 Sienna in for it's first (6 month/2500mile)ToyotaCare checkup, which is just a tire rotation and fluids inspection. This place is always really busy, but overall the visit went as expected. The service advisor I got (I believe her name was Karina?) was very friendly and helpful, and the car was ready at the promised time, which is nice. The gentlemen that went over the checklist with me at pickup was also very friendly and helpful. Two things that REALY annoyed me: 1) apparently when they were checking windshield washer fluid levels, they turned on both the front and rear windshield washers/sprayers, splashing the vehicle with water and leaving nasty water spots/runs all over both windshields. this is UNACCEPTABLE and should not be done without asking the owner first. I would never let anyone run the windshield washer and wipers over a dirty windshield, as this will leave water spots and scratches all over. I was extremely upset over this. 2) the car wash wasn't working, so my vehicle didn't get washed. the service advisor explained that it was under repairs, and apologized, so I do appreciate that, but I was still a bit disappointed to get back a dirty car. More
Satisfied with service, employees, timeliness, appointment schedule ,etc. I have no more to say at this time. Keep up the good work. Thanks again, Eile with service, employees, timeliness, appointment schedule ,etc. I have no more to say at this time. Keep up the good work. Thanks again, Eileen More
Happy Toyota customer Maita has always taken care of my car and been most professional and courteous. I am a loyal customer as long as they keep up their high standards. T Maita has always taken care of my car and been most professional and courteous. I am a loyal customer as long as they keep up their high standards. Thanks, Maita :) More
Replace faulty battery To determine if battery was defective or just needed a charge it was tested. It proved to be defective and was replaced without any charge. The proces To determine if battery was defective or just needed a charge it was tested. It proved to be defective and was replaced without any charge. The process was completed in the time promised. The employees were as helpful, informative and pleasant as could be and I was totally satisfied with my visit to Maita Toyota. Thanks again. Keep up the good work! More