Maita Toyota - Service Center

Always Great Service I took my wife's 2005 Prius in for its normal 50k service (every 5K) at Maita. I had noted that the driver's side driving light must have some proble I took my wife's 2005 Prius in for its normal 50k service (every 5K) at Maita. I had noted that the driver's side driving light must have some problem because I have replaced the bulb 3 times in the last month. Later that afternoon, Steve Morris called and said they were having trouble tracking the problem down to the circuit but would need more time to troubleshoot it. I agreed to the time and price; Steve said he would call back with followup. Just before 5, Steve called again to say they had not been able to definitively solve the problem but had cleaned and sanded down all of the connectors. Steve indicated the driving lights seemed to be brighter now. . Steve also said that the subsequent quote was inaccurate because it was based upon an incorrect wiring diagram at Toyota. He said he was not going to charge me for the additional time spent for the extra troubleshooting because of the problem with their manuals. Imagine how I felt; an honest person who admitted that there was a problem they were unsure if they had actually fixed or not. I never knew; had he not said something, I would have just paid the much higher revised estimate. Believe me, these are the kind of people you want working on your car!! 100% Honest and trust worthy More

Excellent Service Timothy Oldridge, service advisor, was so nice and did an excellent customer service. He explained what needs to be done to my car aside from oil chan Timothy Oldridge, service advisor, was so nice and did an excellent customer service. He explained what needs to be done to my car aside from oil change More

Fast Service Maita was fast and efficient this time, since I came in the afternoon. I have previously been several times in the morning and it was much busier and Maita was fast and efficient this time, since I came in the afternoon. I have previously been several times in the morning and it was much busier and slower. I like Maita's waiting room. There's a pirate ship structure for little ones to play in, plenty of soft chairs, and a good coffee/food bar. A pretty pleasant experience this time. The only reason I gave it a four star was that they tried to upsell me on a bunch of stuff I didn't need right now. But I guess most businesses do that kind of thing. More

Major servicing and brake work on 2006 Corolla Perfectly happy with the whole experience, especially working with service advisor Luis Mendez. He is professional, knowledgeable, friendly, and seems Perfectly happy with the whole experience, especially working with service advisor Luis Mendez. He is professional, knowledgeable, friendly, and seems authentically interested in providing the best outcome for us, the service customers. Considering higher repair prices charged at a dealer, the only thing Maita has to offer, really, is high-quality service and high customer confidence in that service. Luis Mendez advises and explains in a way that gives us complete confidence in Maita’s high quality service. More

Had a good experience Service was prompt. I had an appointment, got right in, was seen and had all my concerns addressed. Lee was very helpful and provided excellent advice Service was prompt. I had an appointment, got right in, was seen and had all my concerns addressed. Lee was very helpful and provided excellent advice. More

Zack Carter Zack was my advisor last Friday when i came in with my 2002 Tacoma that just failed a smog test. Zack was very helpful in figuring out the problem an Zack was my advisor last Friday when i came in with my 2002 Tacoma that just failed a smog test. Zack was very helpful in figuring out the problem and offered several suggestions on how to proceed . He was careful to help me choose the best service option, ordered the parts, followed up on the service,scheduled my appointment and relieved my anxiety concerning major trouble with my sweet old truck. I was glad to meet Zack, a new addition to the service gang. I will ask for him every time I come in. More

Great service The service center employees were courteous and knowledgeable about their jobs. Lee explained everything clearly and easy to understand what needed to The service center employees were courteous and knowledgeable about their jobs. Lee explained everything clearly and easy to understand what needed to be done to fix my suv. Overall, excellent service! More

amazing customer service! Extremely efficient and helpful Mr. Mendez helped me figure out the right solutions for my problems and I am thankful for the way he treated me. I am honored to be a customer here! Mr. Mendez helped me figure out the right solutions for my problems and I am thankful for the way he treated me. I am honored to be a customer here! More

Fantastic My experience at maita was fantastic. Service was Finished in a timely manner, and a courtious advisor helping me all the way thru. I wont take my veh My experience at maita was fantastic. Service was Finished in a timely manner, and a courtious advisor helping me all the way thru. I wont take my vehicle anywhere else More

Always Professional, Helpful and Nice This service center is always efficient, professional, helpful and nice. I appreciate the efficiency of this center because the quoted wait time is a This service center is always efficient, professional, helpful and nice. I appreciate the efficiency of this center because the quoted wait time is always true or shorter than quoted. The people I encounter are always nice and are happy to help me. Customer service is excellent. More