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Maita Toyota - Service Center

Sacramento, CA

4.0
3,727 Reviews

3,727 Reviews of Maita Toyota - Service Center

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September 18, 2018

Another great service Val Valadez at Maita Toyota is my service advisor and has been for many years. Val does a great job and is very friendly and helpful. Once I made th More

by KNYGHT47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Recommended Maintenance , additional parts installed. Overall great service, one issue encountered after service was that the dashboard message for Maintenance Soon was not reset. I was able to Youtube t More

by JUAN27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Express Service I have been doing my derive at Folsom lake Toyota for so long. I need to take an appointment and go for service but in miyata Toyota called in the mor More

by SATYAM786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez
September 17, 2018

Best experience at a dealership...EVER!!!! I recently brought in my 2018 Toyota Corolla for it's first service. I had numerous nightmarish experiences with the last dealership I dealt with. It More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Marlon is great work with! Always receive great customer service, very helpful as far as explaining what is needed and why. I was quoted time and price and my car was delivered More

by TASHAYMARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
September 17, 2018

First Service Rav4 Upon arrival to the dealership, I was referred to Jason who explained Toyota Care to me. This is our first Toyota and I really appreciated Jason's ass More

by DAVIDGLUTEN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2018

Did not honor the oil change coupon you sent me. Received my oil change coupon, but when I arrived, the rep refused to honor it. Rep stated that if you don't want your tires rotated, then the coupon More

by DRAGON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Some guy they called "Q" ?
September 17, 2018

Recall I had a recall on my transmission, now it runs smoothly thanks Totota. Steve Morris was an excellent service advisor,and told me what I needed and al More

by daphneroby7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Morris
September 17, 2018

Express oil changed. Eddie Sanchez my service advisor whom was very helpful. I went in on a Saturday for a routine oil change, came in a little later than my appointment t More

by doridakuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehdi Raza, Marlon Nonog
September 17, 2018

Paid hundreds of dollars for nothing. Brought my car in for a service appointment and ended up getting charged $300 for an oil change. These people don’t care about and will never put you More

by Prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Sep 17, 2018 -

Maita Toyota of Sacramento responded

Please reach out to me at mlatham@maita.net with the repair order number for your service visit that I may make this right for you. For you to believe that $300.00 was for an oil change, we exhibited a serious lack of communication. Thank you, Mike Latham Service Director Maita Toyota mlatham@maita.net

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