Maita Toyota - Service Center

clicking noise with my new truck Lee Reloza, the service advisor, was great and easy to work with and mechanic took care of the problem. too bad this defect came directly from the fa Lee Reloza, the service advisor, was great and easy to work with and mechanic took care of the problem. too bad this defect came directly from the factory assembly line and i only had 1600 miles. More

Great price, long, long wait I had an appointment for 2pm, and true to their word, they got me right in. Several times during the process, I checked in to see what was going on, a I had an appointment for 2pm, and true to their word, they got me right in. Several times during the process, I checked in to see what was going on, and thank goodness they have a cafe because even with an appointment, it was over an hour and forty minutes before I got my car back... on a simple oil change. The price was the lowest I've seen in 25 years, though, but I don't know if that makes it excusable. And everyone was kind, polite and friendly. More

Rating satisfaction I am satisfied with the.service I received. They checked what I requested. Explained what was wrong and offered solutions. They gave me a time estimat I am satisfied with the.service I received. They checked what I requested. Explained what was wrong and offered solutions. They gave me a time estimate which was accurate. More

Service Quick and friendly. Brian Butcher very good .at listening and offering advice. Val Valdez was good but should not assume customer contributed to iss Quick and friendly. Brian Butcher very good .at listening and offering advice. Val Valdez was good but should not assume customer contributed to issue. (For example, my Sienna needed a jump start after Maita gave it a clean bill of health on its multi-point inspection including the battery). Val asked if I left something on (like lights). I know better than to do that. More

Service was great. What more can I say? Quality of work was great as was the service advisors knowledge of what needed to be done. The price was also ok. was great. What more can I say? Quality of work was great as was the service advisors knowledge of what needed to be done. The price was also ok. More

Excellent customer service and car care Was greeted with excellent customer service from arriving to dealership until I left. Everything explained clearly and was very comfortable waiting in Was greeted with excellent customer service from arriving to dealership until I left. Everything explained clearly and was very comfortable waiting in their lounge area. More

Less than optimal. I brought my new car in because i was getting a warning light related to the tires. The service department automatically set up a first maintenance o I brought my new car in because i was getting a warning light related to the tires. The service department automatically set up a first maintenance on the car without asking me if i wanted that. When I saw that the maintenance was to be done, I just went along with it even though it was a little early. I asked if they would come find me in the waiting area when the car was ready and the employee said they would. When it seemed to me that the car should be ready I went to the counter and asked. I was told that the car had been ready for ten minutes and that they had tried to phone me. I am in my late seventies, and did not realize they would phone. In fact, I had given them my land line number, so did not even get the call. I realize that I am out of step with technology. No explanation was given about the warning light. I asked if they had checked to see if the air in each tire was correct. He said yes, and the tires were fine. I asked about the warning light and he said temperature changes might account for the error light coming on. This does just not sound right to me, but felt there was not much else i could do. Everyone was courteous, and I think each person was trying to do their job to the best of their ability. However, I did leave feeling that my needs had been met at a less than optimal level. More

Great, easy experience. All personnel were friendly, professional and efficient. The work was completed in a timely fashion and the final review of work done, was well design All personnel were friendly, professional and efficient. The work was completed in a timely fashion and the final review of work done, was well designed. More

Great service !! I had an appointment. The initial contact person was friendly. The service person, Lee, was knowledgeable . He contacted me several times during I had an appointment. The initial contact person was friendly. The service person, Lee, was knowledgeable . He contacted me several times during the three hour work time. He called once and text me once. More