Maita Toyota - Service Center

Great customer service Your service advisor Luis Mendez was great! He was friendly and treated me like I was the most important customer there. I will ask for him next time Your service advisor Luis Mendez was great! He was friendly and treated me like I was the most important customer there. I will ask for him next time I go in for service. More

Always quick and efficient Maita always reminds me of my appointment, when I arrive someone is there quickly to help me. the staff is always helpful. They are always done quickl Maita always reminds me of my appointment, when I arrive someone is there quickly to help me. the staff is always helpful. They are always done quickly. More

Helpful Jason was very attentive to his customers car needs. He took time to explained why I need to replaced my battery on my corolla 2012. Keep up the good Jason was very attentive to his customers car needs. He took time to explained why I need to replaced my battery on my corolla 2012. Keep up the good work. I came in for oil change I went home with new cabin filter and new battery.. He even tried to give me option on paying my bill with toyota credit card. Kudos to you Jason for doing your job... More

New car maintenance Loved the service, Jason was so helpful and knowledgeable explained everything in detail made everything so easy. It was my first time doing maintenan Loved the service, Jason was so helpful and knowledgeable explained everything in detail made everything so easy. It was my first time doing maintenance on my new car so I didn’t know the process but Jason made it super easy! More

Thank you Q. My experience was as wonderful on this day as it always is when I come to Maita Toyota. Q, the name they call him was so helpful and kept up on what My experience was as wonderful on this day as it always is when I come to Maita Toyota. Q, the name they call him was so helpful and kept up on what was going on. He updated me on all that was done and what I need to have done next time I come there for my car service. Thank you Maita for always being better than I expected. Clicking on the 5 star is definitely a perfect description of my time at Maita. More

Great place! This place really took care of me. Even though my car had lots of problems they explain it really well, and they really helped me out. Jason S. Was th This place really took care of me. Even though my car had lots of problems they explain it really well, and they really helped me out. Jason S. Was the nicest and most knowledgeable person who helped me out. More

GREAT PEOPLE, GREAT SERVICE Great people, Arturo as a greeter and Luis as service manager that knew my vehicle and helped work out a glitch. Very nice waiting area with coffee b Great people, Arturo as a greeter and Luis as service manager that knew my vehicle and helped work out a glitch. Very nice waiting area with coffee bar. More

Good but price is higher than average. Good service with exception of the over price. The charges for labor per hour and time is high than other car repairs shop. Parts price is Ok. Good service with exception of the over price. The charges for labor per hour and time is high than other car repairs shop. Parts price is Ok. More

Bad service appointment experience I called to make an appointment for service and the scheduler told me they would only rotate the tires because I hadn’t put enough miles on the car. T I called to make an appointment for service and the scheduler told me they would only rotate the tires because I hadn’t put enough miles on the car. They also told me that 6 months ago when I called to schedule routine service. This time they didn’t even ask what the mileage was. When I purchased the vehicle I paid almost $4,000 for toyota care for 5 years. It appears that shows up for the scheduler and it makes me think if they can talk me out of service at that point they don’t have to use labor I’ve already paid for to service my car. If that’s not the case then the scheduler needs retraining or be replaced. That attitude does not create a good customer relationship. I made the appointment even though she said they would only rotate the tires. When I arrived for the appointment I told the service writer I wanted the 3 year service. At that point they performed the service as outlined in the owners service manual. To have the appointment scheduling desk make service decisions does not set well with me. More

Recall completion and Recheck of AC The third and final recall was completed on my 2005 Toyota Tacoma - replacing the leaf springs and the work was completed to my satisfaction. However The third and final recall was completed on my 2005 Toyota Tacoma - replacing the leaf springs and the work was completed to my satisfaction. However, during my previous service visit in December 2018 there was follow-up planned for my truck's air conditioning system, which is not working. I was not pleased regarding the report on my AC, as the repair estimate was based on what was only "suspected" to be the problem - not firm enough knowledge to move forward with a $2,000 repair estimate. More