3,751 Reviews of Maita Toyota - Service Center
Great! Junko was amzing, great customer service, responsive. They offered a ride back home as a cortesy! Very nice facilities...they even have a cafe inside. Junko was amzing, great customer service, responsive. They offered a ride back home as a cortesy! Very nice facilities...they even have a cafe inside. I will recommend More
Polite and attentive experience My service experience was great. I was taken care of as soon as I pulled into the bay. My attendant took really good care of me and was very knowledge My service experience was great. I was taken care of as soon as I pulled into the bay. My attendant took really good care of me and was very knowledgeable about why I was there. In the end he knew I needed a rental car and pointed me in the right direction to get my rental vehicle. I have no issues with the service department. Now the car sales department is a different story. Please send me an email so I can rate them and my poor experience I had after I purchased my Tundra. More
service the one thing that would make me give a 5 star rating is to have my car washed and vacuumed when I pick it up after service. Mini does that and I re the one thing that would make me give a 5 star rating is to have my car washed and vacuumed when I pick it up after service. Mini does that and I really appreciated it. More
Impersonal, not thorough, untrustworthy Customer service is cold, uncaring. The service is poor - no vacuuming. Do not intend to ever return. It’s my 3rd or 4th experience and it has been b Customer service is cold, uncaring. The service is poor - no vacuuming. Do not intend to ever return. It’s my 3rd or 4th experience and it has been bad every time. More
Too High The cost to replace a tail light is too high. Bulb cost $7, but was charged $60. Complained and it was lowered to $40, a ripoff. The cost to replace a tail light is too high. Bulb cost $7, but was charged $60. Complained and it was lowered to $40, a ripoff. More
I received the level of service I have come to expect. It was freezing the morning I arrived and it appeared that it was going to be a busy day for the team there. 7am and a steady line was forming. Still, It was freezing the morning I arrived and it appeared that it was going to be a busy day for the team there. 7am and a steady line was forming. Still, I was greeted with a good morning and a smile. I was quickly checked in and settled in to wait for my car. I had a great cup a free coffee. My service advisor came back to verify an inquiry about my transmission fluid and confirmed the price and he quickly went to make sure that was taken care of. I was out of there before 11:30am and on my way home. Professionalism and courtesy despite it being very busy that day. I appreciated that. I was 'window' shopping in the parts department and someone stopped their work to look up an item for me knowing I wasn't going to buy. Interested in the customer. Can't ask for more than that. More
Recall repair The work was done quickly and I was given a free rental to use while they had my truck. I got a small chip in the windshield on my way back to the de The work was done quickly and I was given a free rental to use while they had my truck. I got a small chip in the windshield on my way back to the dealer while driving on the freeway and they did not make me pay for it. More
Quick Service Always friendly, helpful, and fast. Answered all questions, checked on status of current service contract and discussed the new 2019 Rav4 Hybrid comin Always friendly, helpful, and fast. Answered all questions, checked on status of current service contract and discussed the new 2019 Rav4 Hybrid coming out in March. More
Friendly, competent service We have received excellent service from Maita. Our car has over 100,000 miles and is running well. Service is almost always completed in the time fr We have received excellent service from Maita. Our car has over 100,000 miles and is running well. Service is almost always completed in the time frame quoted. More
Good experience. Luis Mendez was polite and helpful He explained what needed to be done and gave me the time to make my decision. I did not feel rushed and he did not Luis Mendez was polite and helpful He explained what needed to be done and gave me the time to make my decision. I did not feel rushed and he did not try to sell me something that I did not need. My car is old but I am not able to buy another car at this time, so hopefully the repaurs will keep my car running for another 300,000 miles. Toyota cars are the best. More