Maita Toyota - Service Center

Maintenance required Very efficient, friendly, thorough service. You should have included Art in your list of employees because his friendliness and prompt greeting made m Very efficient, friendly, thorough service. You should have included Art in your list of employees because his friendliness and prompt greeting made me feel like family! More

First class service Lee was very professional and thorough. It was busy but he still took his time to answer all my questions. I would like to work with Lee the next tim Lee was very professional and thorough. It was busy but he still took his time to answer all my questions. I would like to work with Lee the next time I come back More

Good job as always! I was greeted with a smile by the check-in personnel (I forgot his name tho, but I think I remember his face). We had a fun conversation. The servi I was greeted with a smile by the check-in personnel (I forgot his name tho, but I think I remember his face). We had a fun conversation. The service agent, Andrew, was very helpful and made sure that I will cover all of my free services! Yey! He even gave me schedules so I wont forget. The service didn’t take much time. And no scratches on my car. Good job! More

Great service I showed up without an appointment for a coupon service special. I waited about 10 minutes to get checked in in the "No appointment" line and waited a I showed up without an appointment for a coupon service special. I waited about 10 minutes to get checked in in the "No appointment" line and waited about 1.5 hours for the service to be done. I was offered a new set of tires that were not urgent and turned them down. The service writer reviewed the results of the multi-point inspection and informed me of the condition of my brakes and tires. I think this was a good deal and would do it again. More

Immediate response to my need for car repair . Once again, Luis Mendez was on the spot and ready to help when I needed my car towed to meter. He communicated clearly with me and with my insura . Once again, Luis Mendez was on the spot and ready to help when I needed my car towed to meter. He communicated clearly with me and with my insurance company. The joint cooperation meant and efficient, professional result. I feel gratitude for the lease and Maita as well as for the cooperation with my insurance company More

Waited All went well except the wait time. I believe you shouldn't have to wait 1 1/2 hours when you're coming in for only a regular service maintenance wit All went well except the wait time. I believe you shouldn't have to wait 1 1/2 hours when you're coming in for only a regular service maintenance with an appointment. I believe you are overbooking your capacity. I don't think you were understaffed. I think the facility couldn't handle it. You would need many more workstations to handle your business. More

Good Customer Service They are always give their best . I always go to this place to get all maintenance that I needed to my car. Keep up the good work. Bravo to you all ! They are always give their best . I always go to this place to get all maintenance that I needed to my car. Keep up the good work. Bravo to you all !!! More

Quite a pleasant experience! I had to replace tires unexpectedly. From the initial phone call to the finish, everything was quite pleasant. All the staff members I encountered was I had to replace tires unexpectedly. From the initial phone call to the finish, everything was quite pleasant. All the staff members I encountered was friendly and courteous. Wait time was reasonable. The environment is very nice. More

Very pleased Service was done on time and at the price quoted. I was able to use coupon emailed to me. Friendly staff and comfortable waiting area. Service was done on time and at the price quoted. I was able to use coupon emailed to me. Friendly staff and comfortable waiting area. More

More waiting time for each service & no car wash I turned me down and sent me home when I sent to service without appointment and when I made the appointment for regular maintenance I have to wait mo I turned me down and sent me home when I sent to service without appointment and when I made the appointment for regular maintenance I have to wait more 2 - 3 hours in the dealership even they say that in invoice 1 to 1 1/2 hours service time. I won’t get the courtesy car wash like Folsom Toyota. I requested one time they washed it half the car and returned it I felt bad to see the way they wash the car. Vijay More