Maita Toyota - Service Center

Great friendly service. I came in for my normal oil change along with a smog. I was informed of a potential problem that has been found in my model and it was covered by warr I came in for my normal oil change along with a smog. I was informed of a potential problem that has been found in my model and it was covered by warranty which was about to expire. They always go the extra mile to help keep my car running like it was when I first bought the car. While I think all of the representatives their at Maita Toyota are good, I feel the service I received from Marlin Nonog went above and beyond. More

Service experience What a welcoming, friendly place! Treated with respect and made to feel like a personal experience. Great communication and time value! I have total c What a welcoming, friendly place! Treated with respect and made to feel like a personal experience. Great communication and time value! I have total confidence in the work. More

Excellent customer service I enjoy working with the friendly, professional and knowledgeable staff who have been with the company for years. They are consistent in providing exc I enjoy working with the friendly, professional and knowledgeable staff who have been with the company for years. They are consistent in providing excellent service. I've been coming here for over 20years and will not go anywhere else. More

Recall on my Toyota Sequoia. Marlon has an excellent customer service. He is very friendly and he exceeded our expectation. As soon as we got there we didn’t have to wait that lon Marlon has an excellent customer service. He is very friendly and he exceeded our expectation. As soon as we got there we didn’t have to wait that long, he helped us right away and answered all our questions. Great service Marlon!!!! More

Norberts awesome Norbert took very good care of me even when there was a hiccup in the service he communicated and made me feel like they valued my time. Norbert took very good care of me even when there was a hiccup in the service he communicated and made me feel like they valued my time. More

I'm Back! I've worked with Maita for over 15 years. Steve Morse was my guy. Marc (now retied) on occasion. Norbert was my advisor yesterday, he wasn't on the li I've worked with Maita for over 15 years. Steve Morse was my guy. Marc (now retied) on occasion. Norbert was my advisor yesterday, he wasn't on the list below... I moved to the Sierra foothills 5 years ago and tried to support local. But Thompson's is just a different situation. Not to put them down but its a different feel I guess. I came to Maita last month for my 60,000 service and just realized this is the place. I don't mind making the pilgrimage down the hill. I just work it into my sales day not that I'm un-retired. Some new faces but level of attention is excellent. It was good to see Art, he's always there. My Thanks to Everyone. Jeff Wagnon More

Service Center Issues I was in recently for the 30,000 mile service. As I was driving home the tire pressure light came on. I stopped at a tire store and they had to fill I was in recently for the 30,000 mile service. As I was driving home the tire pressure light came on. I stopped at a tire store and they had to fill all four tires up to the Toyota recommendation. Supposedly, my tires had just been rotated. Did no one think to check the tire pressure? Were the tires even rotated? The following week I had to come in to have the battery checked. I sat in the service bay for 25 minutes before someone approached my car to check me in. This is unacceptable and a waste of my time. From now on I will be taking my car to Magnussin's Toyota in Auburn where I have had five star service in the past. More

Opposite report Based on my car recent break inspection‘s report, the front and break health status was red. So I did replace the front breaks and postponed the back Based on my car recent break inspection‘s report, the front and break health status was red. So I did replace the front breaks and postponed the back one for future. At yesterday visit for engine oil change , they reported opposite the green status for back breaks on the inspection report! So this conflict made me kind of lack of trust to Maita mechanic staff! By the way I made my appointment online to receive $10 off for repair and service but I was told I have the oil change coupon so they couldn’t combine with $10 off! But once got the email in regards a month ago didn’t mention it won’t combine with sale! You should noted on the email with details! More

great personal service I was treated very well by Maita Toyota, will keep going there for maintenance, such nice people to work with and the courtesy Uber was super!! I was treated very well by Maita Toyota, will keep going there for maintenance, such nice people to work with and the courtesy Uber was super!! More

Oil change - No longer "Express" The oil change service is no longer the express service of 30 minutes or less. It was explained that the customer volume has greatly expanded and impa The oil change service is no longer the express service of 30 minutes or less. It was explained that the customer volume has greatly expanded and impacted the time needed. I was originally warned that I may need to wait up to 2 1/2 to 3 hours. Luckily it was less than that. I had requested the car to be washed, but this was overlooked. More