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3,743 Reviews of Maita Toyota - Service Center
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October 02, 2019
S'ervice understaffed I had previously given Maita a 5 star rating for the good experience in purchasing the vehicle and my first two visits for complimentary service. Both I had previously given Maita a 5 star rating for the good experience in purchasing the vehicle and my first two visits for complimentary service. Both times I was greeted promptly and was in and out in about an hour. This time I sat in my car for close to 15 minutes before I was even approached. She eventually took me inside where a service adviser told me that even though I had an appointment they were running behind and instead of the normal hour to an hour and a half it would be at least 2 1/2 hours before my car would be ready. I moved to Wilton after purchasing the car at Maita Sacramento and drove 40 minutes to get there and had a 40 minute drive home. It was the 15,000 mile service so all they were doing was rotating the tires and checking the brakes and fluids. Maybe 15 min. on the rack? That means my car was going to sit for well over 2 hours before they even looked at it. Seems to me they had to know they were understaffed and could have given me a call telling me how far they were behind before I drove all that way. Had my car brought back up and do not plan on ever using Maita Toyota again. More
by wej
Employees Worked With
October 02, 2019
Getting my breaks done Val was my advisor and he’s hands down the greatest. He kept in touch letting me know what needs to be changed and what is fine to keep. I definitely Val was my advisor and he’s hands down the greatest. He kept in touch letting me know what needs to be changed and what is fine to keep. I definitely am going back to him for my car needs. More
by MOONDEVYN
Verified CustomerEmployees Worked With
October 02, 2019
Great Everyone is very polite, listens to you, co-operative, keeps you informed. I would not think of going to another place for service or even to have tir Everyone is very polite, listens to you, co-operative, keeps you informed. I would not think of going to another place for service or even to have tires changed or rotated. More
by CLICKITYCLACK2@yahoo.com
Employees Worked With
Other Employees :
Luis Mendez, Brian Butcher, ZACH CARTER
September 29, 2019
Awesome service Excellent service — Marlon is one of he best advisors at Miata. He is very attentive and thorough, and he provides honest feedback. I’ve been taking Excellent service — Marlon is one of he best advisors at Miata. He is very attentive and thorough, and he provides honest feedback. I’ve been taking my Toyota for at least the past 15 years! More
by SUILIM
Employees Worked With
Other Employees :
Bob Picchi, Bob Sigston, Eddie Sanchez, Junko Case, Steve Morris, Marlon Nonog, Justine Gullo
September 29, 2019
another great service For many years, I have brought my truck to be service by Maita Toyota. As always, Val would make recommendation on what might be done on the truck. For many years, I have brought my truck to be service by Maita Toyota. As always, Val would make recommendation on what might be done on the truck. Val is always giving out options and suggestions to me, regarding the truck. Also, the estimate cost is very close; not a hundred dollars difference. More
by SWSACTO
Employees Worked With
September 28, 2019
Great! service was great though the day seemed busy, lots of cars and I did not have an appt, i only waited for 2 hrs, car is in good condition when i got it service was great though the day seemed busy, lots of cars and I did not have an appt, i only waited for 2 hrs, car is in good condition when i got it back More
by Tess
Employees Worked With
September 27, 2019
//////////////////very good Fine, friendly good great no problems, timely Not able to make and appointment online as the software was difficult to use, prefer telephone schedu Fine, friendly good great no problems, timely Not able to make and appointment online as the software was difficult to use, prefer telephone scheduling , thanks More
by emeh
Employees Worked With
Do not recall the name it was a woman
September 27, 2019
Regular Maintenance Service I was very impressed by Marlon. He was professional and followed up with me on a timely basis during the time my car was in for service. I was very impressed by Marlon. He was professional and followed up with me on a timely basis during the time my car was in for service. More
by Service 9/26
Employees Worked With
Marlon Nonog, Cordaro Swanson
September 26, 2019
Great Service as usual Excellent service and attention would highly recommend to anyone owning a Toyota. I greatly appreciate the in depth review of my vehicle service histo Excellent service and attention would highly recommend to anyone owning a Toyota. I greatly appreciate the in depth review of my vehicle service history and what my car needed. More
by GLMPAR
Employees Worked With
September 25, 2019
A+ service on my new to me used Tundra excellent service and attention would highly recommend to others waiting room excellent with spacious area for everyone friendly and knowledgeable excellent service and attention would highly recommend to others waiting room excellent with spacious area for everyone friendly and knowledgeable staff nice overall experience clean More
by Sterling
Employees Worked With
Eddie Sanchez
