Maita Toyota - Service Center

Angelo was professional and polite. He processed our service check without delay. He understood our frustration with the fuel gauge issue and promptly ordered replacement parts. service check without delay. He understood our frustration with the fuel gauge issue and promptly ordered replacement parts. More

Priscilla was very friendly and knowledgeable. Did not try and sell me on anything. Just provided me information and informed me of what was recommended. Would definitely refer customers to her. Thanks try and sell me on anything. Just provided me information and informed me of what was recommended. Would definitely refer customers to her. Thanks Priscilla. Give her a raise! More

Good customer service. Your service advisor, Pedro was great. He kept me updated on the progress of service being performed and with his knowledge he helped me to make decisions about future service need great. He kept me updated on the progress of service being performed and with his knowledge he helped me to make decisions about future service needs. I want to add that a young rep who checked my tires was informative and also gave me helpful options. I really like doing business with you! More

Great customer service experience , I was very satisfied with the customer service experience. Facility very clean and friendly. Nathan updated me with the progress of service and needed service recommendat with the customer service experience. Facility very clean and friendly. Nathan updated me with the progress of service and needed service recommendation. More

Thank you AGAIN Maita Toyota for your excellent customer service and your wonderful experienced mechanics. I recently had the stressful experience of having the catalytic converter stolen off my 2008 Prius service and your wonderful experienced mechanics. I recently had the stressful experience of having the catalytic converter stolen off my 2008 Prius while I was in San Francisco. After getting over the shock of what had happened, I had my car towed to Maita, found a rental car to drive back to Sacramento, turned in my rental car at the Sacramento Airport and got a ride home . The next morning I filed a claim with AAA, gave that information to Junko, at your service center in Sacramento on Auburn Blvd.. She took all the information and handled everything from there. She was so very efficient...kept me updated on the progress and my car was ready to go by closing time that day. Junko is a wonderful employee, you are lucky to have her. Thank you for everything. You always treat me so well. I actually purchased this 2008 Prius from Maita Toyota so I am the original owner and my Prius has never been to any other service center, not ever. So thank you again, I’m very thankful . Gail Brassesco More

Each person very courteous and pleasant to deal with. I hope that you can improve the wait time for the line with service appointments. I always have to wait about 30 minutes before I am checked in. hope that you can improve the wait time for the line with service appointments. I always have to wait about 30 minutes before I am checked in. More

The work was done as explained, Jason answered my questions and gave me information that was helpful. He was courteous and pleasant to work with. . questions and gave me information that was helpful. He was courteous and pleasant to work with. . More

I find your teams always courteous, helpful and efficient! This experience met my expectations for all three. I appreciate doing business with your team. Thanks! efficient! This experience met my expectations for all three. I appreciate doing business with your team. Thanks! More

Priscilla was so welcoming and positive that the work would be done and I would be taken care of. That happened and I left feeling like she cared. would be done and I would be taken care of. That happened and I left feeling like she cared. More