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Maita Toyota - Service Center

Sacramento, CA

4.0
3,739 Reviews
Call Service Center (916) 481-0855

3,739 Reviews of Maita Toyota - Service Center

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December 16, 2020

We were so disappointed that my husband had to wait 3 hours for the service! We could at least have been told that it would be so long and we would have picked him up. More

by ROSALEEHAGSTROM
Customer Service
Recommend Dealer
No
Employees Worked With
Don’t know
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Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you for sharing your review with us. We are sorry to hear you had a frustrating experience. We appreciate you bringing this to our attention.

December 16, 2020

Waited more than 3hours for a service than takes 90m usually at the most .. no one bathered to update me about the status of my car , or when it will be finished.. More

by MONEMDDS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Saephanh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2020 -

Maita Toyota of Sacramento responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.

Dec 19, 2020 -

Maita Toyota of Sacramento responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.

December 15, 2020

You guys couldn’t fix the problem in the truck and I still have the three years warranty bumper to bumper. I bought the vehicle new and lifted from you guys. The salesman and manager said that if More

by LUEVANG
Recommend Dealer
No
Employees Worked With
Junko Case
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Dec 19, 2020 -

Maita Toyota of Sacramento responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.

Dec 19, 2020 -

Maita Toyota of Sacramento responded

Thank you for your review. We are sorry to hear you had such a frustrating experience, we appreciate you bringing this issue to our attention.

December 14, 2020

I have counted on Maita Toyota to take care of my Prius since it was brand new. They have given great service for 9 years! More

by User-d4def86e14
Recommend Dealer
Yes
Employees Worked With
Lisa in the Service Dept.
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Dec 17, 2020 -

Maita Toyota of Sacramento responded

9 YEARS! We are honored that you have chosen us to serve you for so long. Thank you for being part of our community. Cheers to many more years working together!

December 14, 2020

Hi service dept.Drop a note many thank you for the service. Our cat is happy runs as well.. have a good day! Happy Holidays... More

by 7REDWHITEBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
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Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you for your 5 star review and your kind words! Happy Holidays from our family to yours.

December 14, 2020

Thank you for taking care of my car for 4 years, and more to come. Godbless guys! Keep it up! Stay safe, as you keep us safe. More

by JONALYNDUATIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi, Junko Case
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Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you so much for your kind words. Being able to serve amazing people like you really make our job easy. We look forward to helping you for years to come.

December 14, 2020

Good dealership, the employees are very help. Within time my car has been serviced. I really like the behavior of workers at dealership. Excellent work. More

by Z.RAFIQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Picchi, Junko Case, Luis Mendez, Brian Butcher, ZACH CARTER, DAVID MCCREADY
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Dec 17, 2020 -

Maita Toyota of Sacramento responded

We are happy to hear you had such a great visit at Maita Toyota and that our team was friendly and helpful. Thank you for taking the time to leave your comment. We look forward to helping you again in the future.

December 14, 2020

I was very happy with the customer service I received when I arrived. The kindness of the person who helped me that day was outstanding, thank you all so much!!!! More

by ABCKIDS2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know the persons name who helped me, but he was great!!!
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Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you for taking the time to leave us this amazing review. Glad to hear you had a good experience with us. We look forward to seeing you again in the future.

December 14, 2020

Jason did a good job as a customer service employee. Very helpful in offering suggestions for care of my Highlander and was able to get a discount on my bill. More

by AGONZA1A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you for your 5 star review! We are happy to hear that Jason was able to give you amazing service. We look forward to helping you again in the future.

December 13, 2020

Maita's service department has always been professional and great value for your dollar. Val Valadez is helpful and cares about your needs and your time. Thanks for being there for Toyota owners. More

by cjcdsc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Pinon
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Dec 17, 2020 -

Maita Toyota of Sacramento responded

Thank you for the 5 star rating! We agree Val is a pleasure to work with, we are lucky to have him on our team! We look forward to serving you in the future!

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