Back

Maita Toyota - Service Center

Sacramento, CA

4.0
3,738 Reviews

3,738 Reviews of Maita Toyota - Service Center

Sort by
December 30, 2020

The oil change went very smoothly and the individual, Angel, I worked with was very good. I had to wait two hours which is a little longer but was fine More

by SUSAN0626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
December 30, 2020

Was surprised how quick the service was completed. Everyone was very courteous & following proper distancing & wearing masks. Very clean. 2nd time I filled this out. More

by LGARCIA95820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2020

Telephone courtesy, kind and polite speaking. Easy to make appointment and their service is right on time. Thanking you with a good job. See u again More

by DIMAIKERE@yahoo.com
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2020

I have dealt with Maita Toyota for at least 20 years. Our family owns 3 Toyotas & we go to Maita for all our service needs. Just took our 2001 Camry in for oil change & had 4 year old battery checked. S More

by KELLYZOCEAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
December 24, 2020

The entire experience was excellent! I particularly appreciate the fact that staff left me notes on how to use the mileage indicators so I have a good idea of how my gas is doing. And then because ther More

by margeginsburg
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

Just one day after my maintenance check a new warning light came on. Now have to take my car to a different place to have the tires checked. More

by KWAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
PEDRO VALENCIA MENDOZA
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

I called and I was able to be scheduled the same day for service. I was quoted about 3 hour wait but gladly it only took one hour. Karina was helpful and friendly. The estimate and options were explained th More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2020

Norbert listened to my concerns and worked hard to rectify the situation. Queron was also attentive and kept me informed on the status of my car. More

by CBMGROSS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norbert
Dec 20, 2020 -

Maita Toyota of Sacramento responded

Thank you for your kind words. We appreciate you sharing your details about your visit with us. We look forward to helping you again in the future.

December 18, 2020

if it wasn't for Lee, I would've spent $800 needlessly. He advised me to wait until I buy new tires again and he wasn't even my service advisor. More

by 702BRYAN.IMAI516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Maita Toyota of Sacramento responded

We are happy to hear that Lee was able to help you! He enjoys being able to help our amazing guest. Thank you for sharing your review with us and our community. We look forward to helping you again in the future.

December 18, 2020

Everything went great as expected. Jason was my service man and he was friendly and knowledgeable. He made recommendations and adviced me on couple of things that needed to be done. Great personality and a More

by MBE350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Maita Toyota of Sacramento responded

Thank you for the wonderful review and for taking the time to share your feedback with us! Our priority is customer service and we are ecstatic that we met that mark! We agree with you, Jason is amazing! Kind folks like you make our job a pleasure.

...
139
...