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Maita Toyota - Service Center

Sacramento, CA

4.0
3,737 Reviews

3,737 Reviews of Maita Toyota - Service Center

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March 06, 2021

I pleased with the service at Maita Toyota. I trust the service there. I have stayed away and found that Maita gave better service and honest prices, so came back and remain a loyal customer. Thank you and More

by ichappiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

March 06, 2021

My long term experience with Maita Toyota has been very positive. While the parts and rates for labor are shockingly expensive, the quality of service balances it out in the end. I know that the job will g More

by Gus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

March 05, 2021

My car has been in three separate times for the same issue and still not resolved. Better things to do with my time than to sit and wait for my car each week, and be made to feel like it is my issue an More

by R Harvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dewayne
Mar 20, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

March 05, 2021

Car washer was still down. I was told that it should be done an hour and 45minutes but took over 2hour 15 minutes. And there was no explanation that the price went up. More

by HITOMIBRENNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Sanchez
Mar 20, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

March 04, 2021

Squeaky wheel problem never fixed on RAV4 after spending over $2000 on rear brakes, a bearing, a front brake check, and an unrelated front boot replacement, only to be told its all due to moisture and rust More

by Steve S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendez
Mar 20, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

March 04, 2021

The techs didn’t reset the “Maintenance Required” after my first service of this new vehicle. It concerned if there is a problem. Dr. Najmi More

by NNAJMI
Recommend Dealer
No
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

March 03, 2021

We always have our vehicles serviced at Maita. Wouldn't go elsewhere. All staff members from the service drive to the check out valet are most helpful and friendly. More

by BendixM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

March 03, 2021

I ALWAYS HAVE THE BEST EXPERIENCE AT MAITA TOYOTA. THE ADVISORS, LOT PORTERS, AND ALL OTHER STAFF ARE SO POLITE AND EASY TO WORK WITH. More

by JHJQUEENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NORBERT SANTOS
Mar 20, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

March 02, 2021

Really fast service max been there waiting 1hr 30 min . They have good employees they try there best to explain every detail of your plan or service done . More

by VERONICAJIMENEZ44957
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

March 01, 2021

We sat there for 3 hours just for them to tell me they needed to order a part. Really for the eyeglass holder they should have see that within 15 minutes it is not like it is a mechanical part that they More

by JENNIFER.X.GUZMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Latham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
QERIM RACAJ
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case, Luis Mendez, Brian Butcher, ZACH CARTER, DAVID MCCREADY, ANDREW GUTHRIE
Mar 20, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

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