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Maita Toyota - Service Center

Sacramento, CA

4.0
3,735 Reviews

3,735 Reviews of Maita Toyota - Service Center

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April 02, 2021

I had a car accident in 2016 and had to replace my car. I wish I had not purchased from this dealership. I got the service package (don't let them strong arm you into that) and I hate it. It is a night More

by sherrie_holt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junko Case
Apr 14, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

April 02, 2021

I came in on one of the busiest days of the year due to the State Holiday. Even with that everyone was super friendly, helpful and the maintenance appointment was complete in just over an hour and a half. More

by CINDYKAWAHATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 02, 2021

The wait was a little longer than would have liked, but customer service was great. Very complete run down on what was checked Everyone wore masks and social distanced. More

by DSANDRETTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 02, 2021

Outstanding service department. I bought my 2015 camry hybrid new at Maita and have brought it in every 5,000 miles for checkups and now have 80,000 miles. The employees always explain very thoroughly ex More

by davidrcook53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Duenas
Apr 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 02, 2021

Very good service department. The wait time was a slightly longer than usual but overall a good experience. Jason, my service advisor was very helpful. More

by vcrankfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 01, 2021

Thanks for taking good care of me and my safety because a tire was not repairable. Your staff is always helpful from start to finish. More

by Miss Beebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : She is a new hire. Very courteous. I’m sorry I couldn’t remember her name.
Apr 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 01, 2021

Every thing was good. All the time that I came the Toyota was taking care of me and the Toyota is a good deal. Thank you More

by ROUF.GHAFORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TK
Apr 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 01, 2021

Great service. Car was finished earlier than expected. Lisa our service advisor was honest and up front. Service was done well and efficiently without trying to upsell More

by MIKELATTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
lisa
Apr 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

April 01, 2021

4-6 hour service took 8 1/2 -9 hours Something small 4-6 hour service took 8 1/2 -9 hours Something small but the truck was in for a 10k service and the new window sticker now shows my next service a More

by Mike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ashley Webster
Apr 14, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

March 31, 2021

Thank you customer service is always been you’re number one issue you always seem to come through once again thank you for all you do be safe God bless More

by GRAVEL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nosh
Apr 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

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