Maita Toyota - Service Center

I generally have very good service and meet friendly staff. The only problem encountered last time is they misplaced my paperwork then when done it took over 1/2 hour to add windshield wipers. staff. The only problem encountered last time is they misplaced my paperwork then when done it took over 1/2 hour to add windshield wipers. More

The service writer was great, helpful all around. The technician did a great job, too. And I'm also grateful for the considerate and kind treatment from the rental car agent. Thank you all around. technician did a great job, too. And I'm also grateful for the considerate and kind treatment from the rental car agent. Thank you all around. More

When a person arrived, with no appointment, for an oil change! This is an hour after opening. With me getting in an out in less than two hours, with Covid-19 going on!!! That’s Outstanding!!!! change! This is an hour after opening. With me getting in an out in less than two hours, with Covid-19 going on!!! That’s Outstanding!!!! More

Very professional staff, vry good service and fast!!!very easy to schedule the place maintains safety environment in observance to the covid protocol and personnel are approachable easy to schedule the place maintains safety environment in observance to the covid protocol and personnel are approachable More

While the car feels more stable after an alignment was done, I didn’t expect it to take nearly 4hours!!! Need to remember charger cable for laptop! done, I didn’t expect it to take nearly 4hours!!! Need to remember charger cable for laptop! More

Great people courteous and informative. I have been going to this dealership from the past 14 years. I never had any major issue there And I recommended it to everyone. going to this dealership from the past 14 years. I never had any major issue there And I recommended it to everyone. More

Excellent service and friendly employees. Waiting time is fair and waiting place is wonderful please provide coffee as usual but assign someone to serve due to precision of COVID-19. Thank you fair and waiting place is wonderful please provide coffee as usual but assign someone to serve due to precision of COVID-19. Thank you More

They told me that it would take 1hr&45 minutes to get my car back. It was ready almost 5 hours later. The customer service was great though! car back. It was ready almost 5 hours later. The customer service was great though! More

Austin, in Parts, remedied the issue I had with giving me all weather mats in the cargo area of my SUV that I should have received when I bought my 2019 SUV in 2019 at Folsom Toyota. I only received the part all weather mats in the cargo area of my SUV that I should have received when I bought my 2019 SUV in 2019 at Folsom Toyota. I only received the partial package when I bought my new SUV and didn’t know there were more mats I should have had until that recall on 2019 RAV4’s took place and I had to drive a “loaner” Rav4 2021. Goes to show that I had a crappy salesman. I wish I could remember his name but I knew at the time, he wasn’t looking out for my best interest. I certainly haven’t referred people to Folsom Toyota after experiencing what I’ve endured with trusting Folsom Toyota with my purchase. More

Bery good service. Polite and knowledgeable staff. They are very thorough and let you know everything that is wrong with your vehicle. I highly recommend this business, although their prices for labor are are very thorough and let you know everything that is wrong with your vehicle. I highly recommend this business, although their prices for labor are relatively high. More