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Maita Toyota - Service Center

Sacramento, CA

4.0
3,734 Reviews

3,734 Reviews of Maita Toyota - Service Center

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May 13, 2021

It was very nice and staff was friendly And no problem It was very nice and staff was friendly And no problem waiting for my car And I don’t have to say anything about the service More

by SAELEERICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valadao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendez
May 16, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 11, 2021

Their service is always great and I know when I leave, my car is safe for many more miles. All employees are courteous and helpful. More

by TYNEBOBH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
May 16, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 10, 2021

Although my service advisor was excellent, it seems that there needs to be some reorganization. Although had an appointment, it took 30 mins to even be checked in. There was only one person checking in ever More

by JONESE_RANDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

May 07, 2021

Service was outstanding from the time I drove in to picking up my car. Dwayne gave me what options I had in the level of the 60k service I had instead of forcing me just on one. I have been taking in m More

by Kjoe1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 06, 2021

Excellent! I took in my Toyota 4-Runner for service and Maita really took care of me. Highly recommend if you need service. Jeff A More

by Jeff A
Recommend Dealer
Yes
Employees Worked With
Junko Case
May 16, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 06, 2021

The service here is going down hill. Brought my brand new car into get its routine 5000 mile service and walked out with their service department damaging my car. Don’t bother coming here, take your car to R More

by FELECIAFLORENDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karina Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

May 05, 2021

Great service was provided. Oil was changed and rotation on tires has been done. Over all care that car is needed was done. Thank you. More

by LUDAPUDELKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Webster
May 16, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 17, 2021 -

LUDAPUDELKO responded

Great Customer Service has been provided. Time of promise and work done was complete in time that was promised.

May 04, 2021

It was great service they are alway so helpful and friendly staff they always go above and beyond for the costumer I will always go there for service More

by YADZMIN2979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 04, 2021

I would not reccommend non appointments to my friends, waited again for 30 min, with no acknoledgement, had to fill out a night drop off at 1030 am, since no one could check me in. I asked. More

by ryansprowl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not work with anyone
May 09, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

May 04, 2021

After the work was done, I asked at least four people to help me clean my rear window. Finally, someone gave me a half bottle from the recycle bin. What a thing in the COVID environment. No paper towels so More

by Bad Experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Saephanh
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

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