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Maita Toyota - Service Center

Sacramento, CA

4.0
3,734 Reviews

3,734 Reviews of Maita Toyota - Service Center

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May 23, 2021

Right on time with their estimate. A little confusing checking in (text message confirmation told me one thing but the signs told me another) but once I talked to a human it all worked out. More

by ONNA.NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 21, 2021

Haven't been happy lately I spend a lot of money and always end up having my truck there for more then 4 days at a time More

by javibyas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

May 21, 2021

Fast and efficient The wait to drop off the car was 20 minutes which was surprisingly long but the service was completed 30 minutes earlier than promised More

by STEPHANIE.K.BROWN
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 21, 2021

Great service. They took care of my battery problem, and backed their warranty 100% with a replacement battery. They also preformed a multi-point inspection which was very informative. I always have great s More

by JMGH_2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 21, 2021

Great customer service, talked me through the work suggested. Loved the visual aids at the counter of the tire and brake calipers. Good communication and loved the discount for scheduling online More

by TRACEY.LAPIERRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa H - used to work at Ford (?)
May 22, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 20, 2021

Best service and great prices. When I need a Real Toyota part for my 2007 Yaris. I go to my authorized Toyota parts guy, Henry! More

by MYWEDDINGPASTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry in Parts
May 22, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 20, 2021

The usual great service from great people. I am pleased with Maita Toyota and recommend them to others frequently. I might have gotten the same service done elsewhere for less money but I’ll stick with Mai More

by CAROLBUCHANAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 20, 2021

Arrived early, the Team got me in and on my way. All requested work completed in a timely manner. Great service as always. Great customer service. More

by Papas07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

May 20, 2021

Two hours is not an all day wait for someone without an appointment, so actively trying to turn customers away does not appear very practical. More

by SUSANWILL_MS
Recommend Dealer
No
Employees Worked With
PEDRO VALENCIA MENDOZA
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

May 19, 2021

This dealership is exceptional. They take care of my car maintenance and repairs. They don't "find" madeup "repairs" to pad the bottom line. The staff seem interested in taking care of the work quickly so More

by LUCYSMAIL246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

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