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Maita Toyota - Service Center

Sacramento, CA

3.9
3,895 Reviews

3,895 Reviews of Maita Toyota - Service Center

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September 27, 2021

I have been coming to Maita since 1989 or so. This was the first time that there were grease finger prints and shoe prints in my car. Very disappointed that since we no longer work with a particular team More

by SYNDIE.MEHAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Padilla
September 27, 2021

Always great service with friendly & helpful personnel. Maita Toyota never fails whether purchasing a new vehicle or having your current one serviced. More

by CBHOCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2021

Team is always helpful, friendly and very efficient. Would recommend to others. Will be back! More

by MBASA45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendez, Ashley Webster
September 25, 2021

When I arrived at the dealership right away I was checked in and the service was excellent More

by SDEO26
Recommend Dealer
Yes
Employees Worked With
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2021

Needed new battery, waited overtime, asked, no part, more money, got aftermarket product, no explanation More

by PINKDOGLADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

September 23, 2021

Janelle was very attentive to my needs and followed through till service was completed! Appreciate the excellent customer service, these days you don't see it all the time! More

by NINER49ER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Cobeldick
September 23, 2021

Waiting time for a small recall was tooLong customer Waiting time for a small recall was too Long customer service and waiting time has room for improvement More

by DSAGHAFIAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Good Service provided by Miata. Friendly environment. Excellent customer service. I love Toyota. Trustable Company. More

by KHANKHUSHALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendez
September 23, 2021

Great service as usual. Easy to schedule appointments. Service was completed in a very timely manner. More

by BILLPERLEY
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

I will not take my car any where else. Very happy with I will not take my car any where else. Very happy with the service I receive from Maita Toyota. More

by NINASNANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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