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Maita Toyota - Service Center

Sacramento, CA

3.9
3,894 Reviews

3,894 Reviews of Maita Toyota - Service Center

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November 04, 2021

Hade to have AAA jump my car to start it then came to get a new battery at Maita Battery was 5 years old with 2 years let on a 7 year one. Service advisor said we would get $25.00 off a new one since it di More

by TUDORMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Val Valadez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

October 29, 2021

Got my oil changed and tires rotated. Sat and waited for two hours. The car and I are both happy for six more months. More

by KIMALICE48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Padilla
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

October 26, 2021

They let us wait more than 30 mins outside saying our car is ready. But i asked one of the guy and he said that they missed and our car were skipped. More

by EGELERA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Mendez
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

October 26, 2021

It took almost as long to deal with checking in and recovering my car after the service was performed. It took about an hour to get an oil change and tire rotation and 45 minutes to get in and out. It More

by ZLOTLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I will keep names withheldas this is an significantly negative review.
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

October 26, 2021

They are suppose free but they trick my daughter and charge her this is not fair More

by SHAJI0
Recommend Dealer
No
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Idk the name of person my daughter did work
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

October 22, 2021

This time service was fast and quality of work it was good as always. Recommend this dealer for good service and prices More

by TOBASI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case, Ashley Webster
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

October 21, 2021

Always reliable service and they are fair with the work that they perform and the prices they charge More

by FELIZ_ANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
October 20, 2021

While it is quick service, the service advisor seemed very awkward and maybe a tad annoyance because I could not understand him. I explained I am deaf. While I understand about safety of wearing mask, I More

by KIMBERLY_NGUYEN15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed but prefer not to name.
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

October 20, 2021

I had issues with the ride service offerings for rides to and from my house during service. I believe my service advisor needs more training as they did not put in the request correctly the first time and ha More

by CELTICGAL007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

October 19, 2021

Not good just they’re thinking about money so I never recommend to other people. More

by BEHROZYOUSIFZAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

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