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Maita Toyota - Service Center

Sacramento, CA

4.0
3,734 Reviews

3,734 Reviews of Maita Toyota - Service Center

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June 17, 2021

I'm very pleased with the speed and quality of work done to repair the front end of my vehicle. My car was unfortunately damaged while at the dealership. More

by mike@pwnutrition.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Dickinson
Jun 21, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

June 16, 2021

Reliable. I've been taking cars to them for over 15 years. Word Word Word Word Word Am I up to 25 Word yet? I don't remember who I worked with this time. I know Lee has helped in the past. More

by jbsacto99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

June 11, 2021

I took my 2018 Toyota Rav 4 and it seemed to me the service advisor doesn’t understand what is ware&tare and heating up of brakes. Initially they said all was normal after they checked it up but I had More

by NIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junko Case
Jun 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

June 11, 2021

Replaced our Highlander with a new 2018 Rav4 from this dealer, serviced there every 6-months. noticed an oil leak coming from the filter housing today. The last service the tech left out the o-rings and o More

by DAUDISIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Saephanh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

June 11, 2021

25 + min wait to check in vehicle with an appt on a Thurs morning at 10 am. From arriving at dealership to check in car, lasted 45 min. Pick up/delivery was reasonable. More

by Mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Webster
Jun 21, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

June 11, 2021

First time needing a repair on my truck, I found all the staff very helpful, courteous and professional. Everyone was masked up which I appreciated. More

by XJDOUGHTYX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

June 11, 2021

Every staff was very polite, knowledgeable and made everything easy. I have really never had a bad experience there at Maita Toyota of Sacramento. Thank you. More

by KNICHOLS5
Recommend Dealer
Yes
Employees Worked With
Alex Padilla
Jun 21, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

June 10, 2021

Best service yet! Thanks for not a long wait time! Nathan was very good in customer service. See a great change here and will continue to get my car serviced there. More

by BARBARA6496
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

June 10, 2021

I received very friendly and attentive service. I needed 3 new tires and the service manager included a 4th for no extra charge as it was part of a package deal. That was a wonderful surprise and generous a More

by ALTO1MEZZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
Jun 15, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

June 10, 2021

Got my battery tested and it failed so I got a new battery. I complained about the remote when I came in. When I got home. The remote still didn’t work. I’m using the spare remote, cursing Maita when More

by KIMALICE48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The employees in general did not hear me the entire visit. I explained my problem but they acted like robots and only responded to the machines and I still have a problem.
Jun 22, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. Toyota is here to help. We appreciate you as our guest at Maita!

Jun 22, 2021 -

KIMALICE48 responded

I still have a problem but went around it by using the other key.

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