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Maita Toyota - Service Center

Sacramento, CA

4.0
3,734 Reviews

3,734 Reviews of Maita Toyota - Service Center

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July 14, 2021

Many Thanks! Excellent & Courteous Servicing of Many Thanks! Excellent & Courteous Servicing of vehicle issue(s) as usual, & as handled by Service Adviser Junko Case & Technician Marco Roman, More

by CARAT1VLCSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Roman, Junko Case
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 14, 2021

Without appointments, I dropped my car for maintenance, quick initiation, I went home, early afternoon finished. Great services. I love my Reliable Toyota Corolla. Thanks. More

by SAYOISERI1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee S.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 13, 2021

The service tech was very friendly and helpful. Lisa updated my info and carried on a friendly conversation at the same time. The time frame was reasonable for the time of day that I came More

by TBATES_65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Jul 13, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 12, 2021

I have had great service in the past. The last 2 visits have left me disappointed due to lack of communication from my Service Advisors. Approx. 6 hours (4:12 PM) after my car check in (10:11 AM, I arri More

by VIRBYMILAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 12, 2021

Great maintenance on our Rav4 and perfect feedback from Justin on future efforts to keep our vehicle in top shape. Thank you Maita and our team. More

by GARY.HEADLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 10, 2021

I would recommend it ONLY if they are willing to wait approximately 2 hours for a oil change. I was not happy with the wait. I never got my new sticker for my next oil change. More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 13, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

Jul 13, 2021 -

Patricia responded

No response about not getting my sticker for next oil change. Did you really read my comments?

July 09, 2021

I drive about 50 miles to take my Sienna to Maita - they are that good! This time it was worth noting that I authorized replacing the cabin and engine air filters if necessary. They came back and said it wa More

by HMBAIRD06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 08, 2021

it wasn't that long ago that $40.00 bought you an oil change, tire rotation (if you bought the tires from the dealer) and a check of the brakes and other routine maintenance. my car didn't need an oil ch More

by FURPPL@live.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall
Jul 13, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 07, 2021

The staff members at Maita Toyota were very friendly and courteous. For example, Chuck on the parts department came out onto the floor to ask me if I needed any assistance. More

by TEPIWETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck
Jul 13, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 07, 2021

When my car came back from service, the fender had a dent in it. The service advisor promptly acknowledged that the dent had not been present when I'd brought the car in earlier in the day. The service advis More

by GREG.GEETING
Recommend Dealer
Yes
Employees Worked With
Adrian
Jul 13, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

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