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Maita Toyota - Service Center

Sacramento, CA

4.0
3,733 Reviews

3,733 Reviews of Maita Toyota - Service Center

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July 22, 2021

Everyone was very helpful and friendly. Job was done quickly and there was no attempt to sell me on additional service that was not needed. I appreciate that. More

by Prius Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 22, 2021

After dropping my vehicle off around 8:30am, I was told it would be done by the end of the day around 5. I was called a little after 5pm to be told that it had not been serviced and it would be done the fo More

by SACIZKINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 22, 2021

I waited for a long time in my car and finally 20minutes later someone was help me and gave me a good attention and he was doing good work. More

by MONTANOPAINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 20, 2021

They were friendly and understood exactly what I needed. A rental was quickly available, and I was on my way. My car was ready sooner than I expected. More

by GLORIA GARDNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Era 5*, Ziarmal Fazli 5*
July 19, 2021

Excellent service in a razonable time, good explanation, good advice for car maintenance Karina Gonzalez make me feel confident, I appreciate your services at all More

by MGCHICOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 16, 2021

It was a great experience. I got the Uber ride back. Service Representative was courteous and helpful. Writing this is harder than getting the service :-) More

by KAMLESH1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 15, 2021

Completed service promptly & professionally. When I arrived I was helped quickly and friendly. Waiting room was clean and roomy. Service writer explained possible future worke completely More

by WA6VIU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 15, 2021

Waited 3 hrs for an oil change with ToyotaCare? Usually have good service with Maita, did not appreciate the wait time. Needs to be improved More

by feliciamae96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa
Jul 23, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

July 15, 2021

My oil change appointment that was supposed to be about 1-1/2 hours was 3 hours. I went to lunch and No one called me that car was ready and to discuss problems with car. An issue I would’ve wanted address More

by KARENFILES6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t remember their names but none of the above
Jul 23, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

July 14, 2021

Many Thanks! Excellent & Courteous Servicing of Many Thanks! Excellent & Courteous Servicing of vehicle issue(s) as usual, & as handled by Service Adviser Junko Case & Technician Marco Roman, More

by CARAT1VLCSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Roman, Junko Case
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

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