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Maita Toyota - Service Center

Sacramento, CA

4.0
3,733 Reviews

3,733 Reviews of Maita Toyota - Service Center

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July 27, 2021

If it’s going to be a 8 hour and 20 minute oil change… then tell me up front. Then I would go somewhere else. I arrived at 9:20 and left at 5:42. More

by STUART19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Saephanh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

July 26, 2021

Maita Toyota gets 5 stars from me because they are courteous, kind, patient and provide excellent service. I have an older Toyota, Karina informed me of an issue with the car. The repair was approved More

by WILLIAMDIMOPOULOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 26, 2021

Still check engine light is on though oil was changed and other checks were performed. Please advise me on how to turn off the light More

by PARWIZSEYAR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 26, 2021

Always on time good service. I would have given 5 stars had it not been for the excessive wait time given the minor routine service I was in for. Unusual for Maita, so maybe due to not enough service dept More

by JKROE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not listed
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 26, 2021

They told me the service would be done in 2.5 hours and they took just about that amount of time, which as great because they seemed so busy! More

by RUIZ048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 25, 2021

Maita Toyota gets 5 stars from me because they are courteous, kind, patient and provide excellent service. Jason was excellent! Also, I trust them to provide the work they do. They always come thr More

by GARCIAANA771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 23, 2021

I was a waiter, Angel told me it would be 1 3/4 hours & was finished, checkout & left the dealership at noon. Was very happy about that. More

by barkers00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 23, 2021

Lee was a very professional, helpful and warm service agent. The appointment department were efficient and friendly and easy to work with. The parts department helped with another issue while I was there More

by kkjelstrom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 22, 2021

Helpful and friendly. Answered all my questions. Car was completed in two hours. Thankful for everything they did.I will be back in six months for my next maintenance. More

by CAROL4122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

July 22, 2021

Qerim kept me updated on the car’s progress, reviewed needed repairs, confirmed costs, parts and labor, and was easy to work with at all times. Overall repair time met Qerim’s estimate and pickup after r More

by Dsusar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

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