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Maita Toyota - Service Center

Sacramento, CA

3.9
3,896 Reviews

3,896 Reviews of Maita Toyota - Service Center

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December 16, 2021

Superior customer service, friendly staff and car repairs/maintenance are always done correctly and promptly while keeping me informed. All of my service has been performed at Maita Toyota and I woul More

by JUDIEBUCCIARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norbert Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Maita Toyota fixed the problem with my car, was flexible on the cost, and the person who worked with me was very helpful and pleasant. More

by cwprose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

I had a good experience staffs were nice and friendly just the wait time was kinda long. More

by NAVIN.DHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

The service was timely and friendly. Thanks for keeping my car in top shape all these years. More

by Audrey Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
December 14, 2021

The service department is extremely professional and attentive. I have been a loyal customer for service, sales and the parts departments for years.I would like to acknowledge Norbert Santos ,Val Valdez More

by DAVISMURRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norbert Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

I feel my time is not important to you. I was there for over 2hr , service person made little effort to tell me my car was ready. I walked to desk to ask see if my car was ready And it was!! He was just se More

by THOMNAGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
PEDRO VALENCIA MENDOZA
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

December 13, 2021

Got an appointment very quick , went there everybody was polite and service was good and fast More

by OLIVIACOLIORUBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2021

Maita has always been amazing. We will always take our vehicles to Maita for maintenance and repairs. More

by JHJQUEENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
christian cruz, Junko Case
December 09, 2021

Maita staff folks are wonderful. While I was waiting to pick up my car in the chilly outdoor area, one of them came up to me and suggested I go inside and wait since it was so cold outside. He could have More

by FOUNTAINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
December 09, 2021

Service writers are friendly & helpful but service is slow & not delivered when promised. Rates are expensive. More

by TURCOTTE1547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sherri Meyers
Dec 10, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

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