Maita Toyota - Service Center

Little to no communication from the service staff. I was told one price for service and upon pickup of my vehicle the price was now higher than the original quote with no explanation. Do not recommend! This told one price for service and upon pickup of my vehicle the price was now higher than the original quote with no explanation. Do not recommend! This is literally the worst experience I have ever had and did not expect this at a Toyota dealership. More

Even with arriving on time for appointment, I waited at least 10 minutes for someone coming to say hi and another 20 minutes to be checked in. There was one car ahead of me and nobody notice a lot of peopl least 10 minutes for someone coming to say hi and another 20 minutes to be checked in. There was one car ahead of me and nobody notice a lot of people are waiting inside car. Simply being ignored. I guess Maita Toyota is happy about its business. So many employees are working inside the building at service department and no one gives any attention to waiting customers outside. Simply I don't like Toyota service. More

All good except. Except my dash cam was disconnected and then not reconnected. Not sure why one your employers would do that as none of the work they did was electronic in nature. Makes me wonder what the then not reconnected. Not sure why one your employers would do that as none of the work they did was electronic in nature. Makes me wonder what they did not want me to see. More

Angel clearly explained all of my service options for the 60k mile service and surprised me with a loaner car while my car was being serviced. Very helpful! 60k mile service and surprised me with a loaner car while my car was being serviced. Very helpful! More

Service advisor very helpful after I left Maita. Got home found oil leaking under engine, phoned and came in and Angel Cruz went to the mat for me and got car looked at, Drain plug left loose, Fixed and I wa found oil leaking under engine, phoned and came in and Angel Cruz went to the mat for me and got car looked at, Drain plug left loose, Fixed and I was fine, let me rent a car and I came in the next day to pick up my 4Runner. I had spent 2 hours waiting for an oil change and lube in the morning. Did not want to wait in the afternoon. I feel much better knowing the personnel at Maita were quick to respond to my problem. I will return Thanks, Gilbert Colomy More

Although my appointment was at 7:00, I still had to wait 1 and 1/2 hours for oil change. I had asked to have settings put back to what I wanted on dashboard, but nobody would help me. She said she didn’t 1 and 1/2 hours for oil change. I had asked to have settings put back to what I wanted on dashboard, but nobody would help me. She said she didn’t know how and I would have to wait another hour. That is ridiculous. I will no longer have my car serviced at the dealership. Every time someone is rude or not helpful. More

Rude and disrespectful customer service rep who gave me the wrong information and told me I didn’t need an oil change when my oil was black causing me to go elsewhere. My wait time for an inspection was a the wrong information and told me I didn’t need an oil change when my oil was black causing me to go elsewhere. My wait time for an inspection was an hour and a half and I had to ask for my car back worse service at Miata. Ever More

Great service and awesome professional people. I took my car in for a major service and the wait time was good. My car drives and sounds like new. Please keep up the good work. car in for a major service and the wait time was good. My car drives and sounds like new. Please keep up the good work. More

FANTASTIC SERVICE AS USUAL, AND WILL CONTINUE TO TAKE ALL MY VEHICLES TO MAITA TOYOTA! ALL THE STAFF ARE FRIENDLY, INFORMATIVE, AND ALWAYS WILLING TO HELP. MY VEHICLES TO MAITA TOYOTA! ALL THE STAFF ARE FRIENDLY, INFORMATIVE, AND ALWAYS WILLING TO HELP. More