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Maita Toyota - Service Center

Sacramento, CA

3.9
3,894 Reviews

3,894 Reviews of Maita Toyota - Service Center

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December 18, 2021

What I've become used to over my 16 years with Maita: everyone courteous, proactive, professional, and competent!! More

by DIANEABBEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, can't remember names.
December 17, 2021

Overall OK experience. I’m a bit upset that I was charge for a valuation on a seatbelt that has been broken since I bought the car from your dealership but the tax checked the wrong one. Should’ve been a co More

by DRDALEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Service was great and didn’t have to wait too long. Since I waited for the service to be fy More

by ANSAHRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Superior customer service, friendly staff and car repairs/maintenance are always done correctly and promptly while keeping me informed. All of my service has been performed at Maita Toyota and I woul More

by JUDIEBUCCIARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norbert Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Maita Toyota fixed the problem with my car, was flexible on the cost, and the person who worked with me was very helpful and pleasant. More

by cwprose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Karina has been extremely helpful and knowledgeable every time I need service. I specifically request her every time. Maita company has always had great reliable folks that provide amazing service. This is w More

by MAMAS_SILVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Service reminder was not setTires were not checked for Service reminder was not set Tires were not checked for correct pressure Low pressure warning light came on 10 miles after leaving the service dept More

by MICHAEL@PLANTDOMAINE.COM
Recommend Dealer
No
Employees Worked With
Not sure who the mechanic was
Dec 17, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

December 16, 2021

Love how you now offer free Uber rides for customers who need to leave their vehicle with you for service. More

by COP1071042
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junko Case
December 16, 2021

Jason took his time reviewing my mx service and I appreciate his knowledge and professionalism. More

by JODYDECKER475
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Gullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Nathan, my service coordinator was great. He made suggestions for future repairs and kept me informed as my car was going though service. 2.5 hours was too long of a wait for oil change. Nathan kept More

by MBE350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
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