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Maita Toyota of Sacramento

Sacramento, CA

4.1
5,658 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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2500 Auburn Blvd

Sacramento, CA

95821

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Showing 5,658 reviews

February 06, 2018

Very poor customer services Took my new Sienna van for the finish touch and alarm installed. When I picked up the van, one of the floor mat was missing. When I told Lawrence, o More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason, Lawrence, receptionist
Feb 06, 2018 -

Maita Toyota of Sacramento responded

I am sorry for our lack of performance. You certainly should expect that your vehicle will be returned better than when you dropped it off with us for servicing. I can be reached at mikelatham@maita.net so that I can make this right for you. Thank you for taking the time to bring this to my attention. Mike Latham Service Director

February 05, 2018

excellant As always treated as a valued customer service was timely Mark is always a joy to deal with Ii have and will recommend the maita service group More

by XXXIMPRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
Feb 05, 2018 -

Maita Toyota of Sacramento responded

Thank you for recognizing Mark Hylton and Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

February 05, 2018

Awesome maintenance on my vehicle almost 18 years I have a 1996 4Runner and have brought it to Maita for most of the years I have had it. It is the best car ever and I believe that can be attributed t More

by LIL1SMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Maita Toyota of Sacramento responded

Thank you for recognizing Val. He is a long time valued employee and continually treats our customers as family. We appreciate him for his attitude and you for the opportunity to earn your business. Thank you again, Mike Latham Service Director Maita Toyota

February 05, 2018

Customer service at its best! If you want to work with a dealership that listens to you, and says yes rather than no.....go to Maita Toyota. If you want YOUR time respected, go to More

by CARLASAMAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Bolad, Mustafa Rashid
February 05, 2018

Stress free Trip Mark Hylton was great as usual. No issues. Kept me updated and repaired what was necessary. Stress free trip and was done in a timely manner. More

by SJOESIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
Feb 06, 2018 -

Maita Toyota of Sacramento responded

Thank you for sharing your experience with Mark. He truly embodies our commitment to truly exceptional service. Thank you, Mike Latham Service Director

February 05, 2018

New car Bill and Shane were great at what they were doing. It was fast and easy I didn’t have to wait long. Thank you again. More

by YERTC08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Zazi and Shane from finance
February 05, 2018

Quick but they forgot to wash my car No real complaints but I did ask if they could wash my car and they said yes. Unfortunately, my car was still dirty when I picked it up. More

by TRE.LOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
February 05, 2018

The worst waste of money ever and time I don't recommend this dealer to nobody I have to take a hit on the dealers mistake I was told they have the part for recall a few hours later they ca More

by GENDUSTER
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Maita Toyota of Sacramento responded

Please let me apologize for wasting your time. We would like to make this situation right for you and to take care of any outstanding recalls / campaigns that are available for your vehicle. Would you reach out to me at mikelatham@maita.net with the particulars of your situation and your vehicle information that I can move forward on your behalf? Thank you, Mike Latham Service Director

February 05, 2018

Purchase of 2018 Camry Maita Toyota provided the best price in Northern California. Jonny De La Cruz provided the best possible service a car salesman can provide. I would More

by HOWLANDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny De La Cruz
February 05, 2018

Simple and easy! Walk-in and walkout with a new family car. Marlo made things easy and smooth. Great experience and I plan to go back for a truck. More

by KTHOJ04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marko Glubochansky
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