Maita Toyota of Sacramento

On the whole positive w/ a few negatives When I arrived I pointed out to the young man that I only had 10983 miles on the car even though I bought it in )ct 2016. I asked him if they would wa When I arrived I pointed out to the young man that I only had 10983 miles on the car even though I bought it in )ct 2016. I asked him if they would wash it while they had it. When I got it back in 1 1/2 hours (fast!!) it wasn't washed -in fact they didn't even clean the front windshield. I keep my car clean to the extent that I use P & S Velocity Glaze on the finish. Ask any detailer about P & S products. I picked up the car and then went around the other side of the bldg to try and see Lorinda but she was off that day and a young lady showed me the answer to my question about bluetooth and was very informative. You folks have good personnel there.I believe the counter man was a young man named Ryan who was excellent. If I had mentioned the washing to him I'll bet it would've gotten done. Over all my experience was very positive. i also bought a 2006 Highlander from you folks ten yerars before this Rav 4. More

Great Service Val was extremely thorough and answered all of my questions. My car was taken soon after I arrived and ready prior to the promised pickup time. Val we Val was extremely thorough and answered all of my questions. My car was taken soon after I arrived and ready prior to the promised pickup time. Val went over the report and I was on my way. More

Easy as Pie Jason was awesome! Got the service done before the time I gave him. He made the day a lot easier for my office. Thanks again! Jason was awesome! Got the service done before the time I gave him. He made the day a lot easier for my office. Thanks again! More

Great! I always feel like I am respected and they recognize me every time I come in. I do not get my car serviced anywhere else as I trust Maita. As a woma I always feel like I am respected and they recognize me every time I come in. I do not get my car serviced anywhere else as I trust Maita. As a woman a lot of times men will treat us like we do not know anything about cars but I have never felt that way here and they explain things in detail to me when I ask. This helps me to better understand my car and maintain it for the long run. After hitting 250K a few months back and it is still running beautifully I trust the service that has been done and also think the knowledge I have gained helps me to know when I need to bring my car in to have them take a look. More

BOUGHT 2018 HIGHLANDER LIMITED PLATINUM ON JANUARY 26, 2018 This is the third Highlander we have purchased from Maita Toyota. We put 135,000 miles on the 2008 and gave that to our daughter (who now has 245,000 This is the third Highlander we have purchased from Maita Toyota. We put 135,000 miles on the 2008 and gave that to our daughter (who now has 245,000 miles on it). We just gave the 2013 to our son (at current mileage of 148,000). A big reason we have bought three vehicles from the same dealer is so my wife Sharon can keep her "favorite service guy" Marlon Nonog. Marlon always goes the extra mile to make sure we get great service, and he personally recommended Mel Haddadi to handle the sale of our 2018 Highlander. Mel went out of his way to find the EXACT vehicle and options that we were looking for. I am very comfortable with the price that we negotiated with Mel. Once we had "made the deal", it was on to Finance, and Tonia Lovato (who for some reason is not listed on your roster) was very gracious and efficient in handling that part of the purchase process. All in all, Sharon and I were very satisfied with our entire purchase experience with Maita Toyota! More

Almost perfect visit Unsure that all three issues I presented were addressed. Service rep assured me that they were but one issue wasn't on the estimate or the invoice. We Unsure that all three issues I presented were addressed. Service rep assured me that they were but one issue wasn't on the estimate or the invoice. We'll see if it's necessary to return to have that repair done. More

100000 mile service new tires Shopped around for tires and found your offer was the best so made the purchase. Bob was good about advising me that the rear brakes were good until Shopped around for tires and found your offer was the best so made the purchase. Bob was good about advising me that the rear brakes were good until the next service. More

Fast, Friendly, Service I have been taking my Camry here for my regular maintenance since I purchased it. They have never provided me with anything but excellent customer ser I have been taking my Camry here for my regular maintenance since I purchased it. They have never provided me with anything but excellent customer service. They get my car in within a few days at the time that’s most convenient for me and even provide an Uber to and from work if needed. More

inspection, tire rotation The staff was efficient, personable, thorough and answered all questions. They always have upbeat attitudes. The final paperwork givennto me helps m The staff was efficient, personable, thorough and answered all questions. They always have upbeat attitudes. The final paperwork givennto me helps me to have work done on a timely basis. I have just dropped in at times to meet at Toyota before going on a long trip just for safety check and they always accommodate me so that I feel comfortable and safe while driving . ps. this format does not alowe me to go back to correct typing errors without deleting some typing first, so forgive any errors like “meet at” where Maita should be.in above ‘just dropped in’ sentence! thx More