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Maita Subaru

Sacramento, CA

4.7
132 Reviews

2400 Auburn Blvd

Sacramento, CA

95821

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Showing 132 reviews

February 01, 2023

They never got back to me regarding the inquiry I made for the 2021 Subaru Legacy they were selling. More

by None
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
None
Feb 03, 2023 -

Maita Subaru responded

Thank you for bringing this to our attention. I'm sorry your inquiry was never responded to and will make sure the situation gets looked into with our team. If you'd still like our assistance, please feel free to contact me directly at your earliest convenience. Respectfully, Sam Cobb - General Sales Manager - 9164868500

January 23, 2023

Maita made the entire purchasing experience easy. I worked with Mason in online sales. Mason kept me informed about my car order and took steps for me to complete items ahead of the pick up date so More

by baconcaramel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason, Vang
Jan 25, 2023 -

Maita Subaru responded

Thank you for taking the time to share this wonderful feedback! We're happy to hear Mason took great care of you throughout your purchase and we hope you're enjoying your new vehicle. Thanks again for your business, from all of us here at Maita Subaru!

December 14, 2022

Maita made the car buying experience simple and enjoyable. The staff was friendly, informative and knowledgeable. Absolutely will recommend to a friend! More

by kotadesign
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 15, 2022 -

Maita Subaru responded

Thank you for the kind review! It was a pleasure having you visit us here at Maita Subaru and we hope we have the opportunity to work with you again in the future. Take care!

December 12, 2022

I pull up in the bay and staff come out immediately to get my Outback on its way for service More

by S. L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lee
Dec 13, 2022 -

Maita Subaru responded

It makes us happy to hear that your visit to our service center went so well! Thank you for trusting Maita Subaru with your Subaru Outback!

December 04, 2022

Very easy process. I worked with Ben Rios and he was excellent. Levi Whittaker made sure I understood how everything, inside and outside, worked in my new car. Electron More

by Camila V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rios, Levi Whittaker
Dec 06, 2022 -

Maita Subaru responded

Camila, we're so glad Ben & Levi had the opportunity to assist you with your beautiful new Forester Wilderness! Thanks for trusting Maita Subaru with your business and please don't hesitate to reach out if we can be of service again in the future!

November 21, 2022

I regret buying my Subaru here. It wasn't easy and stress free process. When it comes to numbers they don't like to negotiate even putting high Dp. After all the xx, it took them an More

by hvin82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nevermind
Nov 22, 2022 -

Maita Subaru responded

I would like to understand what happened during your visit to make sure we provide customers with a five-star experience going forward. If you are willing to discuss the details, I would like to talk with you. Sam Cobb - General Sales Manager - 9164868500

November 12, 2022

They are all so very nice and helpful. Very pleased with all my service there at Maita Subaru. They go the extra mile for you. More

by Ava
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric , Eric ,Fred, Levi
Nov 15, 2022 -

Maita Subaru responded

It's wonderful to have you as a Maita Subaru customer, Ava! Thank you for leaving us such a great review!

October 31, 2022

Service has always been prompt and the service personnel always keep me informed about my car. And I appreciate that they run it through the car wash for me! Good quality service. More

by dridden62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wish I knew…They are always really nice!
Nov 01, 2022 -

Maita Subaru responded

This is what we love to hear! Glad our team went above and beyond for you! -Maita Subaru

Nov 01, 2022 -

dridden62 responded

I’ve been back to the dealership three times for regular maintenance appointments and the service has always been great. They genuinely seem to care about the needs and concerns of their clients.

October 24, 2022

Great customer service, polite, efficient, Shane was wonderful! He kept me informed, minimum wait on service. Had tires rotated, multi point inspection done, oil changed, was done in less than 35 minu More

by Mia S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Hoffman
Oct 24, 2022 -

Maita Subaru responded

Thank you for your review, Mia! We're so happy that we provided you with an efficient service experience! We look forward to seeing you next time!

September 26, 2022

Great friendly service on my Forester. I had my oil changed and my tires rotated and the multi point inspection done . Completed in less than one hour. More

by happywilson916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Dave.
Sep 27, 2022 -

Maita Subaru responded

Thank you for trusting the Maita Subaru team with your Forester! We hope we can be of service to you again in the future!

Sep 28, 2022 -

happywilson916 responded

yes

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