Back

Maita Subaru

Sacramento, CA

4.7
132 Reviews

2400 Auburn Blvd

Sacramento, CA

95821

Directions

By Type

Showing 132 reviews

November 19, 2024

The work is always done time. Very professional advisories. Great and functional accommodations if I stay waiting for the job to be completa. Very professional advisors. More

by amayadavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Lee, Shane Hoffman
Nov 19, 2024 -

Maita Subaru responded

Amaya, thank you for sharing your experience with us at Maita Subaru! We're glad to hear that our team provided professional service and comfortable accommodations during your visit. We appreciate the feedback!

November 17, 2024

everything is in order. Subaru dealership took care of multiple problems. every thing was done to my satisfaction More

by frankduci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hamilton
Nov 19, 2024 -

Maita Subaru responded

We're delighted to hear that everything was handled to your satisfaction at Maita Subaru! Our team is always here to ensure a smooth and efficient experience. Thank you for choosing us!

November 13, 2024

The salesperson--Jerry-was fantastic. He was knowledgeable and clearly explained everything. We were trading in a car AND using the Costco buyer program. The problem came with that nex More

by ROBBATHOME
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jerry (can't remember the finance guy--he was awful)
Nov 14, 2024 -

Maita Subaru responded

Thank you for sharing your experience. While it's great to hear that Jerry provided excellent service, I'm sorry to learn about the issues with the finance process. Your feedback is valuable and will be addressed with the appropriate members of our team so we can take steps to improve our service & processes where needed. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Sam Cobb - General Sales Manager - 9164868500

October 21, 2024

was so impressed with the no hassle interaction and the overall experience from sales to out the door. Took my hate to shop for a new car to WOW that was fun and the fallow up with the Tek person 2 weeks l More

by DMT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Brashaw , Levi Whittaker
Oct 23, 2024 -

Maita Subaru responded

Thank you for sharing your experience with us at Maita Subaru! We're delighted to hear that Travis and Levi made the car-buying process enjoyable and informative. Enjoy every moment in your new Outback, and feel free to reach out if you need anything else!

October 17, 2024

Friendly atmosphere. No pressure whatsoever. It is suggested though that they improve the complete disclosure of all items included and excluded ptior to finalization of More

by roygueva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Pomposo
Oct 17, 2024 -

Maita Subaru responded

Roygueva, thank you for your feedback! We're glad to hear you enjoyed the friendly atmosphere at Maita Subaru. We appreciate your suggestion and will work on improving our disclosure process.

October 01, 2024

I had another excellent experience at Maita Subaru. The service team is always professional and friendly. Shane, in particular, was fantastic in helping me update the software on my Subaru Ascent. He m More

by sean.var
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Haffman
Oct 01, 2024 -

Maita Subaru responded

Thank you for sharing your positive experience with Maita Subaru! We're glad to hear that Shane and the service team provided outstanding assistance. Your recommendation means a lot to us!

October 01, 2024

Always professional and courteous. Work is done with care and diligence. My car is happy! More

by tlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Morgan
Oct 01, 2024 -

Maita Subaru responded

We appreciate the fantastic review! Thanks for choosing Maita Subaru!

September 25, 2024

Friendly staff, reasonable price with timely services. I am highly recommended the Auburn Subaru Dealer. More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One staff
Sep 26, 2024 -

Maita Subaru responded

Thank you for recommending Maita Subaru, Faith! We're glad to hear our friendly staff and timely services met your expectations. We appreciate your support!

September 20, 2024

I was interested in purchasing a 2024 or 2025 Subaru Legacy from Maita. What should've been a simple process was a complete pain in the xxx. They had zero base models in stock. I sent a simple question More

by joshuaanoel
Recommend Dealer
No
Employees Worked With
Kelly Rianda
Sep 20, 2024 -

Maita Subaru responded

Joshuaanoel, I'm sorry to hear about your frustrating experience. We strive for attentive and respectful service, so it's disappointing to learn we missed the mark here. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Sam Cobb - General Sales Manager - 9164868500

September 17, 2024

At Maita Subaru I am always treated with best customer service!!! The service advisors are all very informative & always go over my work order after the service is completed. I highly recommend Maita Suba More

by Ambermaier88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Hoffman
Sep 17, 2024 -

Maita Subaru responded

Ambermaier88, we're delighted to hear that our team at Maita Subaru consistently provides you with excellent customer service. Thank you for recommending us to your friends and family!

1
...