Maita Mazda

All-around very pleasant We used the Consumer Report site for information about the cx-5 and also its internet purchasing service. Ira contacted us within a few hours after We used the Consumer Report site for information about the cx-5 and also its internet purchasing service. Ira contacted us within a few hours after which we connected with him. A very reasonable price was agreed upon which included incentives. The following day we met with Joshua (Ira was busy with other responsibilities at the time) who began working with figures different from those agreed upon. After further discussion it was discovered that a mistake had been made on the amount of the incentives. This was corrected by lowering the agreed price of the cx-5 so that the total price was the initial offer. Joshua was superb as a salesman. Shane was helpful in Finance. We have purchased many vehicles in the past and are both certain that this was probably the most pleasant, stress-free purchases we have ever made. Thank you Ira and all the staff of Maita Mazda. More

Better experience this time Everything went as expected- I appreciated Sophie Her's email after setting up the appointment with her letting me know the approximate wait time. Mi Everything went as expected- I appreciated Sophie Her's email after setting up the appointment with her letting me know the approximate wait time. Mike was great at check in/out, even replaced both my key batteries at no extra cost. Thank you for taking such good care of everything! More

Fantastic Service - Competitive Prices My experience at Maita Mazda was the easiest and most comfortable experience I've ever had with a dealership service department. I made the appointme My experience at Maita Mazda was the easiest and most comfortable experience I've ever had with a dealership service department. I made the appointment via phone, and they were able to squeeze me in even on a busy day. I brought In my Honda, and they were able to get the right oil filter for me without any hassle. The waiting area was comfortable and spacious, with drinks and comfy chairs, and everyone I interacted with was polite and professional. I'd highly recommend taking your car in to Maita Mazda, even if it isn't a Mazda! More

two reasons I'm pissed off with Maita. I brought car in for inside detail of CX-5 and they damaged my dash. I figured they do it all the time so it would be a no brainer but I was wrong.. I brought car in for inside detail of CX-5 and they damaged my dash. I figured they do it all the time so it would be a no brainer but I was wrong.. (Mike Thompson is trying to correct damage but we will see what results) 2nd, when I bought my car last February, their was a scratch on hood, They said they couldn't fix it so to compensate, I would get free oil change. Now I find out, when you buy a new car, it comes with two free oil changes so I was screwed over when I bought the car.. After taking My 14 Miata there for last five years, I trusted them but not anymore.. Think its time to change dealerships. This is no reflection on Mike Thompson who is doing his best to make me happy, but the sale issue was before him.. More

Quick, professional, great follow through. Julio Navarro was helpful and Was a pleasure to do business. Very straightforward and knowledgable. Was really concerned about buying a used car and h Julio Navarro was helpful and Was a pleasure to do business. Very straightforward and knowledgable. Was really concerned about buying a used car and having to deal with staff for such a transaction. This was thankfully not such an event. Julio is a pro. More

The staff are the game changers Ricky M. is the difference. He explains all the options and makes sure the customer is taken care of. It's the luxury dealership experience at the "r Ricky M. is the difference. He explains all the options and makes sure the customer is taken care of. It's the luxury dealership experience at the "regular" dealership level. He welcomes every customer as if it is his only client for the ultimate experience. More

Great Customer Service Great customer service, friendly, made my buying experience fast and easy. Ira was really patient showed me all the cars I wanted to see and test dri Great customer service, friendly, made my buying experience fast and easy. Ira was really patient showed me all the cars I wanted to see and test drive, worked with me when it came to financing, and never pushy. More

Courteous and beyond I was given a clear view of what service was needed. When that service could not be rendered in full due to circumstances beyond their control, the st I was given a clear view of what service was needed. When that service could not be rendered in full due to circumstances beyond their control, the staff rendered what service they could provide and did not charge for that service. I was also provided a ride to and from the dealership. More

Excellent service at Maita Mazda! We own 2 Mazda 3s. We already had one when we discovered Maita Mazda. We had been having that car serviced at Maita. At the time we were living in Dix We own 2 Mazda 3s. We already had one when we discovered Maita Mazda. We had been having that car serviced at Maita. At the time we were living in Dixon. We had a bad experience at the Vacaville Mazda dealer - that was when we discovered Maita Mazda and began driving to Sacramento for service. We needed to replace our second car. We were so happy with our first Mazda 3 it was only natural that we would buy it from Maita. We didn't even consider another dealer. We have been having this second Mazda 3 serviced at Maita. We have been happy with every aspect of Maita service. Ricky Monsod is our "go-to" guy for service. He's professional, dedicated and knows what is best for our cars. More

Great customer service I worked with Ricky, and he was pleasant and friendly. I was given a loaner car so I didn't have to wait. My car was done within the time promised. I worked with Ricky, and he was pleasant and friendly. I was given a loaner car so I didn't have to wait. My car was done within the time promised. More