
Maita Mazda
Sacramento, CA
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1,398 Reviews of Maita Mazda
No stress car buying I worked with Bert Johnson. Very good customer service. He found the car I wanted. When I was ready to purchase I walked in took a test drive and purc I worked with Bert Johnson. Very good customer service. He found the car I wanted. When I was ready to purchase I walked in took a test drive and purchased the car. Everyone was great. The finance person was a fast talker to get everything in a short amount of time. But took the time to go back and explain everything slower for me. The followup is fantastic. More
Exceeded Expectations Maita Subaru!!!!! Buying my outback at Maita was the best car buying experience I have ever had. Very professional, friendly and really listened to my needs. I never fe Buying my outback at Maita was the best car buying experience I have ever had. Very professional, friendly and really listened to my needs. I never felt like anyone was trying to up sale or change my mind on what I wanted. More
Very professional and at the same time personable. All of the representatives were very professional and made me feel at easy while they handled all of my questions and concerns. Facility was very cle All of the representatives were very professional and made me feel at easy while they handled all of my questions and concerns. Facility was very clean and laid out beatifully. More
Great experience at Maita Suburu We purchased our new Crosstrek from Maita. From the time we contacted Larry Bilger on the phone, to actually going to the dealership, to purchase our We purchased our new Crosstrek from Maita. From the time we contacted Larry Bilger on the phone, to actually going to the dealership, to purchase our car, it had to be one of the easiest and pleasant experiences we have had purchasing a vehicle. Larry is an exceptional salesperson. He is very personable, and knowledgeable. He returned phone calls, and there were no surprises when we met him at the dealership. More
Julio Navarro was patient and flexible. He allowed me test drive several cars, new and used. He never pressured me. He followed up to offer support after the sale. I am thrilled with my new car. test drive several cars, new and used. He never pressured me. He followed up to offer support after the sale. I am thrilled with my new car. More
Good sales but.. I love my car and believe I got a fair deal. However, my fault for not paying attention during test drive, it needed service. The air filter needed to I love my car and believe I got a fair deal. However, my fault for not paying attention during test drive, it needed service. The air filter needed to be replaced, it needed an oil change, both key fobs were low on batteries. Plus updates on SOS and navigation. So $400 later I still love my car but I think these should have been taken care of. Then, finance went through without discussing interest rates with me, I’ll likely refinance myself. More
Our experience at Maita was incredible. Daniel Espero was not only personable but professional and when we purchased the car spent great time showing us all it’s features. not only personable but professional and when we purchased the car spent great time showing us all it’s features. More
I love my Ascent (my first Subaru). Taylor Hills knows his job. He knows the car. He showed us all features of the car and it’s functions. That guy is awesome. If I had to buy a car again, I know exactly his job. He knows the car. He showed us all features of the car and it’s functions. That guy is awesome. If I had to buy a car again, I know exactly where and whom I had to go to. Thanks Maita Subaru! More
Worst Car Experience This was the 1st time I've ever bought a Mazda and it will be the last. Maita Mazda on Auburn Blvd in Sacramento is the worst. DO NOT bring your car t This was the 1st time I've ever bought a Mazda and it will be the last. Maita Mazda on Auburn Blvd in Sacramento is the worst. DO NOT bring your car there. Paul, one of the salesman overcharged me 3 times, then had to go back once I explained the details. I brought it in for an initial problem with the engine. I bought the extended warranty, everything should have been covered. He tried to charge me for that. Once the major work had been completed I got my car back, but the navigation didn't work and there was a rattling under my dashboard. I had to bring the car back into the shop a week later to get those fixed. He tried to charge me $140 to diagnose the issue. When I explained to him there shouldn't be a charge because it was their fault, he looked through his notes and took off the charge. (No apology). They did not give me a loaner car even though both issues were their fault. I paid $40 for UBER to get me back to the dealership. They said the navigation still couldn't be fixed because their main guy was out. I brought it in a few weeks later (7am appointment). Paul once again tried to charge me to diagnose the issue. The guy called in sick, so I had to reschedule again! I had to make another appointment, which Paul said he would call me. A month later I had to call because Paul never called. I spoke to another person and made an immediate appointment. I spoke with another salesman who said they would look into the issue. After waiting 30 minutes, Paul came over and said they don't know what's wrong and they need to call Mazda. He wanted to charge me another $145 for diagnostics and said it would take at least 4-5 hours to figure out the issue. I told him to go xxxx off and give me my car back. I wouldn't give them a dime because he tried to charge me 4 different times and never got back to me about anything. This entire process lasted over 6 months. FIRE Paul! DO NOT bring your car to Maita Mazda in Sac, Auburn Blvd. More
I started my journey looking at various makes & models, loving them an soon finding something else that captured my attention .. But then came the Mazda CX-5, and I was hooked! I watched the YouTube videos loving them an soon finding something else that captured my attention .. But then came the Mazda CX-5, and I was hooked! I watched the YouTube videos for months, and finally went and just sat in one, but I didn't take it out for a ride, cause I wasn't ready to purchase one just yet. But now it's January 2020, the time was right, but which one to chose...! The problem arose when I saw the CX-30! Awwwwh! I test drove it,and almost purchased it instead... I had to pray on it.... The next day I knew... CX-5 was my choice☺️.. Let me tell you, everything went smoothly, Kelly, Ira, and Sherri all worked together to make my purchase of a 2019 Mazda CX-5 a blessing.. I only been driving it a few days, and my wife and I have been very pleased, .. I thank Jesus for sending me there, and placing these fine people before me to help me in gettin this vehicle ... Maita Mazda, THANK YOU,.... & Shalom More