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Maita Mazda

Sacramento, CA

4.7
1,396 Reviews

2410 Auburn Blvd

Sacramento, CA

95821

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1,396 Reviews of Maita Mazda

December 22, 2022

A couple of weeks ago my wife and I purchased a 2022 Mazda3 from Abraham at Maita Mazda. He had made us an offer via email so there was no price haggling involved, which made the process much more pleas More

by dougprintz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abraham Seminario
Dec 27, 2022 -

Maita Mazda responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Abraham's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Alex Bayder, General Manager, alexb@maitamazda.com

December 22, 2022

why? you do a good job and you have good people too. writing something wastes my time. More

by buzkip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
Dec 27, 2022 -

Maita Mazda responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Alex Bayder, General Manager, alexb@maitamazda.com

December 22, 2022

Great service! I appreciated my service advisor. I bought a maintenence package at a discounted price per service. More

by CGALVIN260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
Dec 28, 2022 -

Maita Mazda responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Alex Bayder, General Manager, alexb@maitamazda.com

December 22, 2022

G=reat job. However, it would be nice if they can vacum & wash the car when done. More

by BAYWOOD05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
Dec 28, 2022 -

Maita Mazda responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Alex Bayder, General Manager, alexb@maitamazda.com

December 21, 2022

The management at the dealership was great. It was a pleasure to work with GM there. Will recommend them for sure More

by a_bondar
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Administration Digital Airstrike, Alex Bayder
Dec 27, 2022 -

Maita Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Alex Bayder, General Manager, alexb@maitamazda.com

December 19, 2022

I drive two hours from the bay area to have an MX-5 Miata. Chito was kind and helpful, and the whole experience was so easy. Nice job. More

by CHEYUXUANLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Navarro, Cyole Baker, Chito Espigadera #AskforChito, Solvi Noonan
Dec 22, 2022 -

Maita Mazda responded

Thank you for the wonderful review and for traveling to Maita Mazda from quite a distance, I appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Alex Bayder , General Manager, alexb@maitamazda.com

December 17, 2022

It was awesome can't wait until my next visit the service is always on time More

by GWENDOLYNJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
Dec 21, 2022 -

Maita Mazda responded

Thank you for this amazing review! I really appreciate your business. Alex Bayder, General Manager, alexb@maitamazda.com

December 17, 2022

Julio was knowledgable, kind, responsive, and no-pressure. Ron in the finance department was delightful. The whole experience was easy, comfortable, and quick. This was our third Mazda purchas More

by SHERRIE.SCOUTER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron, Julio Navarro, Solvi Noonan
Dec 21, 2022 -

Maita Mazda responded

Sherrie, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Alex Bayder, General Manager, alexb@maitamazda.com

December 17, 2022

Finance was redundant and makes you feel stupid for not buying there $3900 warranty. Not great More

by CHRISTOPHERHAYES313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chito Espigadera #AskforChito
Dec 21, 2022 -

Maita Mazda responded

Christopher, I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Alex Bayder, General Manager, alexb@maitamazda.com

Dec 21, 2022 -

CHRISTOPHERHAYES313 responded

I appreciate you reaponding. I have not bought a new car in a while and I was excited that the dealer experience has changed in the last few years (so I thought). I was very pleased that you could pick options you want before finance I was relieved I could avoid pressure sales. My problem is that the salesman trys to sell you options in the booth and then in finance they HARD sell you the exact same thing. It took probably 20 minutes of pressure which borderline makes you feel dumb. He also showed me everything that can go wrong and enormous repair bills that really questioned my confidence in purchasing the vehicle. I explained my payment was already over what I was budgeting for and that I have a newborn but he just kept going. Finally I had to flat out tell him that it doesn't matter how much you lower the price I will not buy it. He was a very nice man but really wore my patience. The salesman was great but didn't spend much time showing me the features. When I got home and had time I found out features I didn't know that would have built value in the car like skyactive G, cylinder deactivation, autohold, and lane keep assist. All this adding up it was a good but not excellent experience. Thank you.

December 16, 2022

I drive two hours each way to have Maita Mazda service our 2012 Mazda 3. I have tried other Mazda dealers who are closer, and they have all been very disappointing. I have found Maita Mazda's service peop More

by PEDERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Stevens
Dec 21, 2022 -

Maita Mazda responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Alex Bayder, General Manager, alexb@maitamazda.com

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