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Maita Mazda

Sacramento, CA

4.7
1,396 Reviews
Call Dealership (916) 245-9736
View Awards

2410 Auburn Blvd

Sacramento, CA

95821

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1,396 Reviews of Maita Mazda

February 02, 2023

Easy to make appointment. quality service. Clean check in and waiting area. Friendly staff. Thank you. More

by 2PUPSNME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
Report | Print
Feb 07, 2023 -

Maita Mazda responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Alex Bayder , General Manager, alexb@maitamazda.com

February 01, 2023

Always professional and great customer service. Waiting area is nice too with coffee and snacks and water. More

by RONNIECOOP11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
Report | Print
Feb 06, 2023 -

Maita Mazda responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Alex Bayder , General Manager, alexb@maitamazda.com

February 01, 2023

Easy place to buy a new vehicle. Just be prepared for additional expenses and requirements that are not mentioned before meeting in person. More

by ROYAURV18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Navarro, Solvi Noonan
Report | Print
Feb 06, 2023 -

Maita Mazda responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Alex Bayder , General Manager, alexb@maitamazda.com

January 31, 2023

The service was really good, and the waiting room was nice to work. I will definitely come back for a next service More

by zmmoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad from services
Report | Print
Feb 03, 2023 -

Maita Mazda responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Alex Bayder , General Manager, alexb@maitamazda.com

January 31, 2023

They let me dropoff my car in the evening and pick it up the next day. I will definitely come back for the next service. More

by ROADSPORT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
Report | Print
Feb 03, 2023 -

Maita Mazda responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Alex Bayder , General Manager, alexb@maitamazda.com

January 30, 2023

Mazda was so helpful, the service man sent multiple videos of everything he checked. I love the full transparency as it makes me feel safe while driving l! Wonderful job Maita Mazda! More

by TYESHA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham , Christian Mammet
Report | Print
Feb 02, 2023 -

Maita Mazda responded

Tyesha, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Alex Bayder, General Manager, alexb@maitamazda.com

January 30, 2023

They did the job; however if took them longer than anticipated; also it was full tank and they 'took' 70% of it to do the recall job (options to reimburse or give the fuel back were not even considere More

by anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Stevens, Christian Mammet
Report | Print
Feb 01, 2023 -

Maita Mazda responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Alex Bayder , General Manager, alexb@maitamazda.com

January 30, 2023

After an initial hiccup, Christian was able to get my car fully serviced and taken care of properly overall a very good experience More

by tonytuosto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
Report | Print
Feb 02, 2023 -

Maita Mazda responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Alex Bayder, General Manager, alexb@maitamazda.com

January 30, 2023

Everyone that helped us in the service department were great! Professional and courteous. We highly recommend Maita Mazda. More

by BLT4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Christian Mammet
Report | Print
Feb 02, 2023 -

Maita Mazda responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Maita Mazda special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Alex Bayder, General Manager, alexb@maitamazda.com

January 30, 2023

I always receive good prompt customer service whether it is by phone or if in person. More

by gohardas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
Report | Print
Feb 02, 2023 -

Maita Mazda responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Alex Bayder, General Manager, alexb@maitamazda.com

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