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Maita Mazda

Sacramento, CA

4.7
1,396 Reviews

2410 Auburn Blvd

Sacramento, CA

95821

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1,396 Reviews of Maita Mazda

March 22, 2023

Purchased my CX-3 at Maita Mazda in 2017 and have had it serviced there since. Great Service ( and Sales ) Department. More

by forekies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
Mar 27, 2023 -

Maita Mazda responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Alex Bayder, General Manager, alexb@maitamazda.com

March 22, 2023

I continue to have good experiences with the service department at Maita Mazda. The reps are easy to work with, the quality of the service is good, and the waiting area is comfortable. More

by NN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Stevens
Mar 27, 2023 -

Maita Mazda responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Alex Bayder, General Manager, alexb@maitamazda.com

March 21, 2023

The woman who assisted me did an amazing job and was super nice & helpful. I’m appreciative of the service she provided. She hinted that she was new, just wanted her to know she’s doing a great job so f More

by REBECCARWAITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A new employee, I can’t recall her name.
Mar 24, 2023 -

Maita Mazda responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Alex Bayder , General Manager, alexb@maitamazda.com

March 19, 2023

Anthony in service was great. He is very nice, thoughtful and informative. He also had Uber pick me up to return to your shop. I was grateful as I had no way to pick up my car. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Stevens
Mar 22, 2023 -

Maita Mazda responded

Thank you for this amazing review, Sandy! We really appreciate your business. Alex Bayder, General Manager, alexb@maitamazda.com

March 18, 2023

Very friendly and efficient. Really liked the technology for approving additional items and viewing video inspection. More

by ABRAMS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
Mar 22, 2023 -

Maita Mazda responded

Abrams, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Alex Bayder, General Manager, alexb@maitamazda.com

March 18, 2023

Maita Mazda has great service, their employees at the service center were very helpful and friendly. More

by DIPA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Stevens
Mar 22, 2023 -

Maita Mazda responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Maita Mazda special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Alex Bayder, General Manager, alexb@maitamazda.com

March 15, 2023

Courteous and efficient. Answered any questions I had. They fixed a seatbelt issue with no extra charge. More

by LAURINA0615
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
Mar 20, 2023 -

Maita Mazda responded

Laurina, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Alex Bayder, General Manager, alexb@maitamazda.com

March 14, 2023

Customer service is always great at Maita Mazda. I’ve never had any issues and everyone is friendly. More

by COURTNEYSMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Stevens
Mar 17, 2023 -

Maita Mazda responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Alex Bayder, General Manager, alexb@maitamazda.com

March 14, 2023

Tried to charge me a $97. 00 brake inspection fee on top of the bake job. They had told me up front that they would credit me the inspection fee toward any work they ended up d More

by CRAIGEMEADOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Stevens, Solvi Noonan, Alex Bayder
Mar 16, 2023 -

Maita Mazda responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Maita Mazda does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Alex Bayder , General Manager, alexb@maitamazda.com

March 14, 2023

Customer lounge is clean and comfortable. Service technician is knowledgeable and thorough. I trust this dealer to handle my Mazda. More

by JULIEBALFOUR715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Stevens
Mar 17, 2023 -

Maita Mazda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Alex Bayder, General Manager, alexb@maitamazda.com

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