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Maita Mazda

Sacramento, CA

4.7
1,396 Reviews

2410 Auburn Blvd

Sacramento, CA

95821

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1,396 Reviews of Maita Mazda

May 03, 2023

Great service, easy to schedule, quick and efficient and fantastic follow up and overview. The 360 video review over email and text is great. It makes any decision that has to be made smooth and easy. Staff More

by HEARTFILLED5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
May 08, 2023 -

Maita Mazda responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Alex Bayder, General Manager, alexb@maitamazda.com

May 02, 2023

Great service, vehicle was ready at the estimated time and everyone was very helpful and responded to my questions in a very personal and professional manner. Thank you. More

by psorrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod
May 05, 2023 -

Maita Mazda responded

Thank you for putting your trust in Maita Mazda! I pride ourselves in our service department’s ability to provide world class customer service. I wish you happy travels and look forward to seeing you at your next service appointment. Alex Bayder, General Manager, alexb@maitamazda.com

April 26, 2023

1. Explanation of problem is poor. Part being old is not an explanation. 2. Explanation of cost is ok. 3. Advisor said only 1.5 hr process and I do not need Uber service to drive me home despite I said th More

by YMLAI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Quesada
Apr 27, 2023 -

Maita Mazda responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Alex Bayder, General Manager, alexb@maitamazda.com

April 26, 2023

CS rep checked me in as fast as she could. Called when it was finished. Seamless drop off and pickup More

by LSEYMORE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was a woman who helped me. Not sure of her name
May 01, 2023 -

Maita Mazda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Alex Bayder, General Manager, alexb@maitamazda.com

April 26, 2023

Wonderful experience, I had a good time working with the staff. Definitely I will be back for more services! More

by SHOT2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod, Anthony Stevens, Christian Mammet
May 01, 2023 -

Maita Mazda responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Maita Mazda! If there is anything else I can do for you, please feel free to give me a call. Alex Bayder, General Manager, alexb@maitamazda.com

April 26, 2023

I was very happy with the service of my vehicle at Maita Mazda and would go back again. More

by Chris Brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Stevens
May 01, 2023 -

Maita Mazda responded

Thank you so much Chris for taking the time to share your feedback with us! I will share your comments with our team and I look forward to working with you again down the road. Alex Bayder, General Manager, alexb@maitamazda.com

April 23, 2023

I filled this form out two days ago and gave a high rating. That should be enough. More

by HZARETSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Stevens
Apr 26, 2023 -

Maita Mazda responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Alex Bayder, General Manager, alexb@maitamazda.com

Apr 26, 2023 -

HZARETSKY responded

I already responded several times. The serice is good.

April 21, 2023

Good service. Service advisor was excellent. Anthony Stevens is well informed and very helpful. Good experience. More

by HZARETSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Stevens
Apr 26, 2023 -

Maita Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Alex Bayder, General Manager, alexb@maitamazda.com

April 20, 2023

From beginning of the initial communication with Julio. To Fritz and Ron in the finance department absolutely excellent service! Will definitely recommend to all my friends and family as the place to go i More

by TAE0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fritz in Sales and Ron in Finance department , Julio Navarro
Apr 25, 2023 -

Maita Mazda responded

Maita Mazda would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Alex Bayder, General Manager, alexb@maitamazda.com

April 17, 2023

Friendly, fast, easy, the made the process quick and easy to get a brand new car More

by PAHUBBARD10
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chito Espigadera #AskforChito, Sargon Tamraz
Apr 20, 2023 -

Maita Mazda responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Alex Bayder, General Manager, alexb@maitamazda.com

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