Maita Mazda

Best customer service & vehicle buying experiences I've had My wife & I visited the dealership back in December, we were only window shopping, trying to get a feel for vehicle models, options & prices. We have My wife & I visited the dealership back in December, we were only window shopping, trying to get a feel for vehicle models, options & prices. We have never own a Subaru, but were interested in finding out what Subaru could offer us. We were amazed by the quality of service we received from Donald White. He was very patient with us, answered all our questions, he gave us he's unbiased advice on what should we look for and what would be better on the long run. Last week we had an unexpected issue with our only vehicle and needed a car. We knew that we had to go back and visit Don at the Subaru dealership, hoping he would be able to help us in getting a vehicle we could afford and that best suit our needs. Without a doubt, once again he surpassed our expectations on what he was able to accomplish. Listening to our current needs, being patient, helping us look for the car that best worked for us & our budget, specially keeping a positive attitude we would be able to find and purchase our perfect car. I would encourage anyone who is looking to buy a vehicle to go to the Maita Subaru dealership, and ask for Don White. Sit down and have a talk with Don, he will not disappoint. More

very smooth transaction Was not pressured at all, still took 4 hours, but i felt comfortable, got what i wanted for my trade in, so far, very happy Was not pressured at all, still took 4 hours, but i felt comfortable, got what i wanted for my trade in, so far, very happy More

great service and willing to work wit you they were a great help. It was great to see dealer that would try to match up other dealer price. I was running out of time to work and they help as m they were a great help. It was great to see dealer that would try to match up other dealer price. I was running out of time to work and they help as much as they can. More

Couldn't be happier After regrettably selling our 2008 Subaru Outback LL Bean, it is great to be back in a Subaru and home again at Maita Subaru. Simply the best! After regrettably selling our 2008 Subaru Outback LL Bean, it is great to be back in a Subaru and home again at Maita Subaru. Simply the best! More

Great, great experience Friendly. Worked hard to get me what I wanted. Jamie explained everything and gave great background info on Subarus. It was my first Subaru and man Friendly. Worked hard to get me what I wanted. Jamie explained everything and gave great background info on Subarus. It was my first Subaru and many things were new to me. Gest experience More

Amazing Service Our Sales Rep. Don white was very helpful, there was no rush to purchase a vehicle. I would recommend all my family members to him any time. Our Sales Rep. Don white was very helpful, there was no rush to purchase a vehicle. I would recommend all my family members to him any time. More

Customer service great...as long as there are no issues I went in on a Saturday, went through the normal routine and drove off with a vehicle I thought we had had an agreement in place for. So, on Monday I I went in on a Saturday, went through the normal routine and drove off with a vehicle I thought we had had an agreement in place for. So, on Monday I get a call from the finance manager saying financing fell through, and I would either have to come up with more money or return the car. I asked how much more via email, no reponse on that. I informed them that I would return the car, and we can leave it at that. I think from a business perspective that it is very poor way for a dealership to operate, where a customer is not fully approved by financing before the customer drives off with the vehicle, and despite what I thought was great customer service this particular issue is just unprofessional. If there had been any question, I could have waited until Monday to find out, not after I take the vehcile home. Buyer beware I guess, but generally I would assume you do not sign a contract with someone before you are sure it will work out or not. Overall, sales staff were competent and very professional, I would NOT do business with this dealership again due to the manner in which this issue occurred. More

Foresternew I was pleased the Jeff was willing to drive to Davis so that my wife could test drive the car. I was pleased that the negotiations over the price did I was pleased the Jeff was willing to drive to Davis so that my wife could test drive the car. I was pleased that the negotiations over the price did not last long. More

Outstanding service and sales We just purchased our second Outback this week. Our previous car was also an Outback that performed flawlessly. All service was done by Maita Subaru, We just purchased our second Outback this week. Our previous car was also an Outback that performed flawlessly. All service was done by Maita Subaru, and we wouldn't think of going elsewhere. The staff at Maita has consistently treated us in a friendly, courteous manner. Our next car will be a subaru too! More

Good Experience overall I recently purchased a 2016 Subaru Outback 2.5 Limited with Eyesight, lane departure and power lift gate from Dickson Yip at Maita Subaru. I previousl I recently purchased a 2016 Subaru Outback 2.5 Limited with Eyesight, lane departure and power lift gate from Dickson Yip at Maita Subaru. I previously purchased a 2013 outback from Dickson at another dealership but I wanted to have the added safety features, power lift gate and improved power steering because I'm a handicapped driver. I was very satisfied with the trade-in value for my 2013 outback and purchased price for my 2016 outback. My wife and I were very comfortable working with Dickson. I would have given 5 stars but was not very happy with the finance officer selling us an 'Added Security Service Agreement' (extended warranty) that we found for substantially less at other Subaru dealerships. Overall a good experience and I would definitely recommend seeing Dickson if you're looking to purchase a Subaru... More