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Maita Chevrolet - Service Center

Elk Grove, CA

4.5
1,742 Reviews

1,742 Reviews of Maita Chevrolet - Service Center

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January 07, 2021

Advisor was nice and friendly. I was quickly greeted as soon as I pulled up through the drive. The whole experience was wonderful. Will be coming back soon. More

by A.HOOVER75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Shortridge
Jan 12, 2021 -

Maita Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

January 07, 2021

I had a negative previous experience before and refused to go back, but my husband gave them another chance. We went in for a service and was never told how much it would cost for the service and they also More

by CYNRO30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Kotsovolos
January 06, 2021

Good customer service from Brian and Vince from two recent visits. Received detailed information about my repairs. Vehicle repaired as expected. Service and customer service area COVID compliant. More

by ROLANDONISPIROS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Shortridge, Vincent Valdez
Jan 07, 2021 -

Maita Chevrolet responded

Hi, thank you so much for the positive feedback! We are always more than happy to assist you if anything else comes up. Take care!

Jan 07, 2021 -

ROLANDONISPIROS responded

Take care as well, thank you!

January 06, 2021

I needed to have a recall on my 17 Volt fixed and was able to get a same day appointment & repairs done quickly. Brian helped me out and as always was polite and helpful. Maita is my one stop shop for al More

by GOSUNA54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kotsovolos, Brian Shortridge
Jan 07, 2021 -

Maita Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for taking the time to leave a review.

January 06, 2021

The mechanic wasn't able to replicate the problem but he was driving around rather than trying to start it a few times. Now, car is completely dead and it's not the battery so I returned it to the dealer. More

by LESLIEERDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 08, 2021 -

Maita Chevrolet responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 691-2800 to discuss your concerns, as your satisfaction is of utmost importance to us. Have a good day!

January 05, 2021

Horrible experience, didn’t even work on my vehicle I dropped off at 0700 am. No call from service advisor letting me know that work wasn’t completed, only thing they did was change oil. Would have tho More

by GGLASERJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alfredo Sandoval, Brian Shortridge
January 05, 2021

1 example, drove my vehicle there and then they tell me I have a bad battery, then I wonder how I got there. 2nd example it gets better! I have brand new tires on my vehicle and then they tell me my tires ar More

by 3RIk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No names it’s all the same.
January 01, 2021

The service department is always friendly and helpful, Brian kept me informed and updated on the service of my car,He also found out that my extended warranty covered a rental car for the days I would not More

by PATRICIAHERITAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Shortridge
Jan 05, 2021 -

Maita Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

December 31, 2020

He take care me he did good work on my truck he is very nice person I am very thankful for him I appreciate him More

by SSURJIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Valdez
Jan 05, 2021 -

Maita Chevrolet responded

Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2020

this is my fifth new vehical & i was pleased to meet NICK my newest service advisor, he is very easy to talk to and is a really nice guy! im sure MAITA CHEVROLET & NICK will service my colorado 4x4 for ever More

by DAVEPONSTARMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
none, Nick Kotsovolos
Dec 30, 2020 -

Maita Chevrolet responded

Thank you for choosing Maita Chevrolet as your first choice for all your automotive needs! If you have any further questions, please don't hesitate to reach out! Drive safe!

Dec 30, 2020 -

DAVEPONSTARMAN responded

thank you again dave p.

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