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Maita Chevrolet - Service Center

Elk Grove, CA

4.5
1,742 Reviews

1,742 Reviews of Maita Chevrolet - Service Center

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August 15, 2022

I enjoyed that the service was swift. The communication with service rep was excellent and very informative. More

by CARTERREV2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Sandoval
Aug 19, 2022 -

Maita Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 15, 2022

It took 2. 5 hours for a standard oil change . Early morning bird appointment and still left 2.5 hours later . More

by VELLROB48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Kotsovolos
Aug 19, 2022 -

Maita Chevrolet responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 691-2800 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 15, 2022

This appointment was a waste of time as I was not a priority when I made an appointment and after 4 hours they had not even looked at my car. More

by RWLEACH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shafil Sahib
Aug 19, 2022 -

Maita Chevrolet responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (916) 691-2800 to discuss your concerns, as your satisfaction is of utmost importance to us.

August 15, 2022

Truck is brand new and already having electrical problems with it! Not sure how it will hold up over the years!! More

by TEKSIXFIFTY93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Ali
Aug 19, 2022 -

Maita Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (916) 691-2800 when you have a chance. Thank you, and we look forward to hearing from you.

August 09, 2022

It was easy to make appointment and received information and service expeditiously. My issue was resolved and I was back on the road in a timely manner More

by NMONTEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Sandoval
Aug 12, 2022 -

Maita Chevrolet responded

Hi there, thank you so much for your positive comments about Maita Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2022

Customer approval for the best service and, customer appreciation shown. I am satisfied with service and customer treatment. More

by RECAILABRAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Valdez
Aug 12, 2022 -

Maita Chevrolet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Maita Chevrolet and we hope to see you again soon!

August 05, 2022

I always get good service. Every service advisor that I have dealt with treat me with respect and are very helpful. The work on my car are done as promised. More

by MAC_MAQBOOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kotsovolos, Vincent Valdez
August 05, 2022

Scheduled an apt, still took 2hrs for an oil change. I waited in the lobby the entire time and was late to my next apt. I showed up 15 minutes early to be safe but they still didn’t take my car back for More

by MEGANCT24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vincent Valdez
Aug 09, 2022 -

Maita Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (916) 691-2800 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 02, 2022

Only reason I didn’t give a 5 star rating I had to go looking for an agent to check in vehicle for appointment. More

by REKELLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Ali
Aug 05, 2022 -

Maita Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

July 31, 2022

Nick was easy and efficient to work with and kept me apprised of status. I came for front brake and rotor replacement. I picked up at end of the day and didn’t realize old parts were in the bed of truck More

by DCBUNZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Kotsovolos
Aug 03, 2022 -

Maita Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Maita Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

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