Main Street Motors of Norristown

Larry and Maria are a little rough around the edges when it comes to customer service. After seeing one of their cars online I called to get the carfax report and they refused to do it for me. It turns out it comes to customer service. After seeing one of their cars online I called to get the carfax report and they refused to do it for me. It turns out they will only order them when an interested customer is sitting directly in front of them looking ready to buy. I don't personally agree with this as a practice and it seems inhibitive for them, actually, because so far as I could see they carry nothing but solid cars. The 2003 Saturn I chose had a spottless carfax report with only one owner! I am not sure what's going on with the withholding of information there... Other than their slightly unsophisticated demeanor I had no complaints. They are simple people but pleasant enough and what is MOST important is that they seem to carry solid, clean cars with low miles (at a fair price). The car I chose started right up, has a sound engine and stopped perfectly. My price cap was $5,000 and up until I went to Main Street I had test driven NOTHING but LEMONS. They also offer an additional powertrain warranty for up to three years if you want to purchase it. I would send a friend there. More

DO. NOT. USE. THIS. DEALER. insincere... shady... outright lied when questioned about a vehicle, hesitated to provide carfax. prices were way too high for the value of the vehicle... was actually sca outright lied when questioned about a vehicle, hesitated to provide carfax. prices were way too high for the value of the vehicle... was actually scared of the owner, so was afraid to even bargain price. overall was a horrible experience. do not care about customers and lousy customer service. More

let me start by saying that I hate shopping for a used car but I have now changed my mind!The first person to wait on me was Maria.She was great.No pressure but i could not decide on a car.She told me tha car but I have now changed my mind!The first person to wait on me was Maria.She was great.No pressure but i could not decide on a car.She told me that they get new cars every day so I should come back before I bought anywhere else.The next week I came back and Larry waited on me.He was good.He knew just what to do and helped me buy a car.It was the best car for the best price anywhere and I know becuse I was at 5 or 6 places before I bought a car.It was inspected for me with a brand new sticker and came with a waranty and was a great deal .I looked up the car in Kelly Blue book and it was CHEAP compared to other prices.He was friendly with me and my family. Maria did the paper work then and she was fun to deal with. I would tell anyone I know to go here. It was a little out of the way but they have a lot of nice cars. I would recomend this place to anyone More

The person that I have dealt this is lazy and is not completely honest. When I bought my used car they hand wrote the information on all of the forms, instead of typing it or using a computer. The per completely honest. When I bought my used car they hand wrote the information on all of the forms, instead of typing it or using a computer. The person that wrote the information screwed up the VIN and added an extra number. When I found out the following Monday, I called that person and told them that they wrote the wrong number on all of the forms that were submitted. She said that she would correct it and suggested that I call my bank to tell them about the error, even though she was the one the submitted the information to them (and screwed it up). I called my bank and told them about the error and I asked her if she would correct it with the warranty company and the state (in regards to my registration) and she said yes. Now, three weeks later, when I received my warranty card I found out she never corrected it. Then she tells me to call them myself. Also, before I picked up my car I was told they would fix the brakes but they didn't do what was needed they just changed the brake pads (the cheapest option) They are lazy and insincere and it's not worth it. They customer is HORRIBLE! More